2026 data Public-data reference. official source

Companies: S

Companies starting with S that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

5.5K companies starting with "S"

Showing 3.2K–3.3K of 5.5K

Company Complaints
so it did n't help. Follow up requests did not This seems like it could open the door up to many errors. A Credit Card company or a mortgage loan provider would never tell me to use an estimator '' to calculate my interest charges 1
so it is an honor to have built up our credit so we may purchase things needed. 1
so it is definitely hurting my reputation. 1
so it is definitely mine 1
so it is generally recommended to pay only undisputed portions until the issue is resolved. Key point : You do not have to pay the disputed amount until the creditor resolves the dispute 3
so it is imperative that Im able to get this resolved. Under the provisions of FCRA 611 ( a ) ( 1 ) 1
so it is no wonder they were of no help. It is clear to me that once XXXX has the money they wanted and called 3-4 times to tell you to keep contacting people on XXXX 1
so it is unlikely that the Fraud Recovery team will be able to move forward with the case unless I am able to work with the XXXX XXXX Police Department to require retailers to release video footage. I have filed an updated police report to make that request and am working on this 1
so it leads me to believe that this is a very small company ( if not operated by one person/scammer ). 1
so It matters not how long this company takes to respond to my correspondence 1
so it must be removed XXXX XXXX XX/XX/XXXX Law Issue : FCRA 604 Issue : Unauthorized inquiry Story : I did not grant permission for this inquiry and demand removal I am asking the Consumer Financial Protection Bureau XXXX CFPB ) to investigate these violations and require the credit reporting agencies and furnishers to comply with the Fair Credit Reporting Act and Fair Debt Collection Practices Act. The inaccurate addresses 1
so it seems that either way 1
so it seems that my only option is to wait until my direct deposit goes in. 1
so it seems to me 1
so it shouldn't matter that I hadn't signed the final agreement within a few weeks. I argued that as long as it was signed and I was making all of my loan current loan payments 1
so it was escalated the first time. I called up a few weeks later to find out the status of the escalation 1
so it was misleading. 1
so it was never returned by their driver when removed from my home. I've spent hours on the phone trying to resolve this 1
so it was not an automatic 2
so it was not normal for me to have waited more than 40 days for my claim to be resolved. 1
so it was not that I failed a part of the process 1
so it was quickly resolvable. I am not sure exactly how it happened but over the course of my conversations with Loancare 1
so it was reopened. On XX/XX/XXXX I spoke to XXXX who told me the hotel was lying to me and to not talk to them. After calling on XX/XX/XXXX 1
so it will validate these statements ). I requested my card be re-opened and was sent a letter telling me that my request denied due to my credit balances. I am not going to try and challenge the auto credit scoring 1
so it won't initiate a new card. She said she would issue a refund check to me 1
so it won't tolerate such memes. 1
so it would NOT have my payments after XXXX 1
so it's been more than 60 days. 1
so it's possible that whoever stole my SSN also opened other accounts. 1
so it's up to me to provide proof of why the transaction is invalid rather than the merchant providing proof that it is 1
so just give it a few more days. 1
So legal has already went over our questions I was flustered 1
so let 's fix the issue and move along 2
so living in my car isnt an option 1
so loanDepot can purchase property insurance on my behalf 1
so long as I continued to pay. I again said that I had not agreed to purchase anything and could not afford any payments. 1
so long as I was able to do what I need. That is not the case 1
so long as it is misleading enough to be objectively likely to cause the intended user to take adverse action ( XXXX v. XXXX & XXXX 2
so long as it is misleading enough to be objectively likely to cause the intended user to take adverse action ( XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX ). 1
so making a 46 minute or longer 1
so many people are complaining about them 1
so many times I have to pull from my savings or use a credit card or ask my family for help. 1
so most banks have worked with their customers in resolving this issue and refunded their money. I basically do not exist to them 1
so most consumers don't know that they have agreed to arbitration and the use of their data for marketing purposes. 1
so most of my meager nonprofit or XXXX paycheck goes toward paying the interest on these loans. 1
so most time when i can i try to get my financial dealings by phone done when i can 1
so much etc. 1
so much for even earning that first year 's {$450.00} annual membership charge. 1
so much so that a few days later some amounts were refunded 1
so much time had passed 1

About this letter-indexed view

This page lists every company beginning with the letter S that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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