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Companies: S

Companies starting with S that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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5.5K companies starting with "S"

Showing 3.3K–3.4K of 5.5K

Sort by: Name Most Complaints Timely Response
Company Complaints
so please erase it immediately. 1
so please immediately remove this account and it's entirely from my 1
so please investigate all inquires and remove all non-account inquiry 's,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,OK,73127,,Consent provided,Web,2019-01-12,Closed with explanation,Yes,N/A,3123018 1
so please provide a return label and promise me the full refund. However 1
so please read the above and show some compassion because I am afraid 1
so please whoever is reading this understand that I'm not a bad guy 1
so portfolio recovery is trying to collect on a debt that has been settled 5 months ago 1
so really it seems like an open email to whoever. 1
so receiving a returned payment email on XX/XX/XXXX for XX/XX/XXXX payment clearly shows that the notice came after the credit reporting occurred.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
so said I want to talk to someone else 1
so she added a note and collected payment for XXXX right then and there. She even double-checked that my address was correct ( I assumed I would send mailing correspondence ) if this happened again. I asked if this late payment would be removed from my account. She said everything would be updated in XXXX and I should be good when everything is paid off in XXXX. Again 1
so she can not change it. Furthermore 1
so she corrected it as a fraud claim but there was no additional internal review by Discover Card. She stated that the process would go to arbitration and that the documents provided would be all that was allowed as the merchant would not be allowed to submit anything additional to the case. This process started around midXXXX XXXX ( my call with the supervisor was on XX/XX/XXXX ). I was just informed on XX/XX/XXXX that Discover Card closed the dispute case and found the charges to be valid. I called Discover card to file an appeal on XX/XX/XXXX at XXXX. I asked to speak to a supervisor who called me around XXXX on XX/XX/XXXX. I spoke with XXXX in the Ohio office of Discover Card and filed a formal verbal appeal to the dispute decision. She informed me that she had no other avenues other than filing a formal complaint to the Discover Card corporate office regarding my concerns. She searched for a means for me to file a consumer complaint as a cardholder 1
so she could call me back. After more waiting 1
so she could intercept any mail or any correspondence about the debts and I would never know. She knew my social security number by heart because she is my mother 1
so she could move out to the XXXX XXXX to retire. However 1
so she gave me her business card. After that 1
so she has no real way to tell us what specific information is making the policy come back not issued as quoted. With us not being allowed to discuss the consumer report information with the person that is using it 1
so she patched me through to the Originator Department and I spoke with XXXX ''. XXXX reviewed the account information ; and 1
so she provided another number to call. 1
so she reached out to the State of Virginia and confirmed that she was able to put the routing and account numbers to my account down as her direct deposit info. As I stated before 1
so she said she will send an internal email to the 'Promotions ' department to inquire. This began a nearly XXXX episode of nearly a dozen follow-up phone calls to TD 1
so she sent me to a brance and hour away from me. 1
so she then told me they have been sending me letters I have been ignoring. I have received one letter 1
so she then transferred me to the wiring department. I reached someone from the wiring department 1
so she want pay me before he comes and she don't have cash. so 1
so she was left with a balance of - {$3400.00}. 1
so she was waiting on another. On XX/XX/XXXX I left another message. When I never heard back I called the main number for XXXX offices and spoke to XXXX. He said XXXX mailed a letter on XX/XX/XXXX explaining the decision. I had specifically requested the findings in an email. I asked for a manager 1
so should GL. Times are tough and GL has only made them tougher. 1
so Social Security number birthday phone address 1
so something should be done. They pushed me towards that XXXX XXXX Variable Interest rate because they new I had worthy credit and a cosigner 1
SO SPECIFICALLY DETAILED THERE WAS NO 1
so such reviews can be unlawful 2
so that a constant rate of return is recognized on the investment securitys outstanding balance. Amounts are recognized until securities are in default or when it becomes likely that future interest payments will not be made as scheduled. Interest on deposits with banks and other is recognized as earned 1
so that agency closed the complaint 1
so that Ally Bank can change the terms of the submitted auto loans so that Ally Bank can make more money. 1
so that an investigation could be started on their end. On XXXX 1
so that banks like Chase can charge more interest? I am appalled by this lack of integrity and outright scamming that is happening by Chase Bank. FIX IT. 1
so that charges such as conspiracy against my rights 1
so that doesnt make any sense? and then I said why have you not reported to the credit bureaus that I sold my home for which my loan was in good standing 1
so that each payment is offset in a way that they can discount. 1
so that he could keep the XXXX. The complainant states that he insisted that while discussing about the increment with XXXX bank 1
so that he could now that I knew he was lying and trying to scam me 1
so that his or her loan balance will continue to increase as full interest is not being paid. When I brought up this shady practice that is designed to increase Navient 's profits at the expense of student loan borrowers trying to make something of themselves in late XXXX 1
so that I am in able to utilize the fruits of my labor and rather stay waiting to have my record cleared of things that I did not commit.,,General Motors Financial Company 1
so that I can assess and recover any kind of damage it may have caused. 1
so that I can assist you accordingly in the best possible way? XXXXXXXX XXXX i cant upload a dispute paid in full letter bc it says i have active disputes pending and i called yesterday to cancel those and the rep said she would and i could try back again in XXXX min well i did and i get the same message over and over that there are active disputes .. i waited until this morning to try again and have the message .. i cant close on a house bc this is hurting me also transunion dropped my score another XXXX points yesterday which is causing me to possibly loose the loan altogetheri need you guys to fix this asap my money and loan are at risk! all im trying to do is upload 2 paid in full letters why is this such an issue XXXXXXXX XXXX Let me quickly check and I will be happy to help you with that! check XXXX XXXX whoever is working that dept is running my life!!! XXXXXXXX XXXX I completely understand your concern 1
so that I can browse around with my 4th night benefit available 1
so that I can follow up. 2. The date when you contacted the individual furnishers of information. 3. The method of communication you used to verify the information. I asked them specifically for a ( 7 ) Description of reinvestigation procedure. Also attached 1
so that I can have ALL of my withheld taxes returned to me immediately. 1

About this letter-indexed view

This page lists every company beginning with the letter S that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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