2026 data Public-data reference. official source

Companies: S

Companies starting with S that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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5.5K companies starting with "S"

Showing 3.2K–3.2K of 5.5K

Sort by: Name Most Complaints Timely Response
Company Complaints
so I went to Wells Fargo 1
so I will appreciate any response in the normal course 1
so I will likely live with this debt until the day I die. I have several other lenders I work with ( XXXX 1
so I will no longer be able to cope with the mortgage 1
so I will not be able to attach copies of my reports. 1
so I will pay off these loans by retirement age of XXXX years old. Even with this option 1
so I withdrew from the process. Although I was promised a refund 1
so I would be late with my mortgage payment. 1
so I would definitely have this resolved before that date. 1
so I would have got that on XX/XX/XXXX. I did not receive the letter. I am very annoyed and disturbed by this weird timelines- 1. Letters get missed or not delivered specially during holiday seasons. Does Chase believe no letters/mails get misplaced or lost? How come they are giving only couple of weeks ( XX/XX/XXXX-XX/XX/XXXX ) of time to the customer before a major decision like closing the account is made? 1
so I would have had a BALLOON PAYMENT at maturity ( not stated in the agreement whatsoever ) 1
so I would have to pay at least a {$400.00} fee. This was a non-starter for me. 1
so I would have to provide information directly from the merchant. That isn't my fault that they failed to adhere to their responsibilities originally and aren't holding the merchant to their guarantee of refunding the tickets or providing better tickets if the ones provided aren't what were advertised. 1
so I would need to contact those two. He filed a report for the one he could. When I asked if I had a split account due to having two names in the system 1
so I would not receive notifications of the new linked bank 1
so I wrote them down and submitted them to Caliber 's PMI department later that day. 1
so I'm filing this complaint against XXXX who has a very bad habit of doing lousy research and poor resolutions that always benefits the business 1
so I'm just going with the flow. 1
so I'm not sure how they are calculating the Pay As You Earn 1
so I'm sure that it's materially complete.,,Servicer under contract with Federal Student Aid,NY,11230,,Consent provided,Web,2025-03-26,Untimely response,No,N/A,12614919 1
so if I didnt do this for a living I would be little bit lost 1
so if I never had a business account I am eligible for the promotion. 1
so if I want to resolve the problem now 1
so if I was you 3
so if there 's a bill there 1
so if there was an issue with the monthly minimum I was paying 1
so if they attempted to verify my identity using to approve the online application they should not have been able to access any information and received a fraud notice. And on XX/XX/XXXX I verified with XXXX at XXXX and XXXX at XXXX over the phone that YES the freezes were still in place on both reports and NO there was NO inquiry done by Bank of America at either company. 1
so if they come 1
so if you have specific questions about a particular aspect or region 3
so Ill get the proofs soon to share to you. 1
so Im like excuse me thats not legal you cant do that this is not no {$5.00} or {$500.00} dollars we talking about and I have bills and four kids now I didnt say anything or argue about my money when yall put the hold on my funds to verify the funds and to make sure the checks cleared that was fine not a problem however what you trying to tell me now Im not even finna entertain and further more if the policy of your institution is that if not accepting third part checks that is fine and thats youre institutions right to do so however if thats the policy then that is something that you advise a customer of prior by sending an email advising them that their items submitted for deposit were being rejected due to being made payable to someone other than the account holder and we have a choice and the ability to take that check/s somewhere else and cash them you dont get to tell a customer this after your institution has not only sent them the email to notify them of the items they presented for deposit had been ACCEPTED for processing and deposit to their accounts but telling them to DESTROY that item as well where they no longer have a choice of cashing the checks elsewhere even if they wanted to 1
so Im not sure why Wells Fargo can not. 1
so Im reporting it to see if I can have my gift card resent because Im not able to fix this with the company itself.,,Incomm Holdings Inc.,VA,20111,,Consent provided,Web,2023-06-12,Closed with explanation,Yes,N/A,7107874 1
so Im requesting a copy of the disclosure as describe in FCRA 604 ( 2 ) to prove procedure and completeness ; Permissible Purpose. If Lexis Nexis can not produce said disclosure with my signature authorizing the use of my federally protected information 1
so Im requesting a copy of the disclosure as describe in FCRA 604 ( 2 ) to prove procedure and completeness ; Permissible Purpose. If XXXX XXXX can not produce said disclosure with my signature authorizing the use of my federally protected information 1
So Im stating again that It was compromised amd I never gave my pin to anyone at all. 1
so Im sure they will come up with another excuse to reject it and continue dragging out this process indefinitely. 1
so in a effort to help the situation you sent me via email what was supposed to be a lein release letter however 1
so in attempt to overcome obstacles I decided to learn to ride. Never got a chance to because I was so upset over this purchase. The dealer started by telling me I could change the front foot controls 1
so in discussions with M & T collection personnel I forwarded four checks in payment of my loan whilst they figured out what they have to do to rectify the problem on their end. Needless to say the calls kept coming after I posted the checks 1
so in XXXX 1
so insincere. Due to the fact that I never responded or re 1
so instead of canceling out the {$3600.00} and {$1400.00} 1
so instead of paying annual fees 1
so intentional 1
so interest will continue to accrue FOREVER and without end and I would have been charged for the next few decades in increasing amounts unless I specifically call and request that all interest and payments are paid off as of the date you call. 1
so it appears as past due 3 days 1
so it appears to be a citi issue 1
so it becomes incredibly hard. 1
so it could not be account info I provided. 1

About this letter-indexed view

This page lists every company beginning with the letter S that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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