so if they attempted to verify my identity using to approve the online application they should not have been able to access any information and received a fraud notice. And on XX/XX/XXXX I verified with XXXX at XXXX and XXXX at XXXX over the phone that YES the freezes were still in place on both reports and NO there was NO inquiry done by Bank of America at either company.

What the CFPB Record Shows About so if they attempted to verify my identity using to approve the online application they should not have been able to access any information and received a fraud notice. And on XX/XX/XXXX I verified with XXXX at XXXX and XXXX at XXXX over the phone that YES the freezes were still in place on both reports and NO there was NO inquiry done by Bank of America at either company.

so if they attempted to verify my identity using to approve the online application they should not have been able to access any information and received a fraud notice. And on XX/XX/XXXX I verified with XXXX at XXXX and XXXX at XXXX over the phone that YES the freezes were still in place on both reports and NO there was NO inquiry done by Bank of America at either company. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On 1, and the most recent logged activity is On 1/19/20, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, so if they attempted to verify my identity using to approve the online application they should not have been able to access any information and received a fraud notice. And on XX/XX/XXXX I verified with XXXX at XXXX and XXXX at XXXX over the phone that YES the freezes were still in place on both reports and NO there was NO inquiry done by Bank of America at either company. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "email address", and the single most common underlying issue is "and phone number. She did shut the account down and shut down the online banking access but would not provide any information on how they verified '' my identity to allow this account to be opened. On XX/XX/XXXX I had a webchat with XXXX in Arizona who did confirm to me that they use XXXX and credit reports to verify before approving an application. And on XX/XX/XXXX XXXX at Bank of Americaconfirmed that XXXX is the credit reporting company that they use in addition to XXXX to verify and she told me that I obviously do not have my reports frozen because their system would never have allowed the account to be open if the freezes were in place. However I confirmed on XX/XX/XXXX and XX/XX/XXXX online that all above reports ( XXXX".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating so if they attempted to verify my identity using to approve the online application they should not have been able to access any information and received a fraud notice. And on XX/XX/XXXX I verified with XXXX at XXXX and XXXX at XXXX over the phone that YES the freezes were still in place on both reports and NO there was NO inquiry done by Bank of America at either company.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.