2026 data Public-data reference. official source

Companies: S

Companies starting with S that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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5.5K companies starting with "S"

Showing 2.5K–2.5K of 5.5K

Sort by: Name Most Complaints Timely Response
Company Complaints
since the expenses I expected to pay with my account would have been taken from the recently deposited money order 1
since the federal government loaned me money to go to graduate school 1
since the first decline on XXXX XXXX 1
since the first incident occurred a few days shy of three months 1
since the full 12 months of COVID forbearance has not been taken 1
since the funds had still not been rolled over. A week later 1
since the lease was over 1
since the loan has been transferred.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Specialized Loan Servicing Holdings LLC,CA,912XX,,Consent provided,Web,2019-12-02,Closed with explanation,Yes,N/A,3454832 1
since the maturity date was 2 days away 1
since the merchant showed that I did not follow the merchant cancellation policy 1
since the merger and rebranding to Truist 1
since the only way to thwart those who've thwarted me 1
since the operator on XX/XX/XXXX said he could. The last operator refused to refund me that amount. 1
since the person has now been charged. 1
since the phone number provided has no option to speak with a living human being. 1
since the prior Mortgage Company ( XXXX ) took Possession of the Property 1
since the public record information has not deleted from my TRANSUNION and XXXX credit reports within the required 30 days 1
since the recipient never received the funds. I continue to make regular payments on the loan to XXXX 1
since the rental agreement does not exclude the Vehicle as to coverage in any territory besides XXXX 1
since the school didnt follow through on their promises and also closed their doors. I needed only to pay their processing fees for the paperwork of approximately {$800.00}. I then looked for reviews and tried to do my due diligence in research of the company and of its promises and found nothing negative. Actually there were several very positive responses 1
since the trust did not own the note Attached as exhibits J and K 1
since the very next day ( XX/XX/XXXX ) they responded to the disputed I initiated with XXXX validating the account including its status and balance as accurate. I have since made several attempts to contact Affirm which went unanswered 1
since the website tells you the amount owing and you press the button to pay '' whatever it tells you -- you don't type in anything. ) XXXX also said that XXXX '' had charged for an item 1
since the XX/XX/XXXX 1
since the XXXX DMV should now have the clear title in their systems 1
since their 1st investigation was completely unfair. I have asked for the forensic report of the 1st investigation for my records and to attach it with the police report as well. I am filing my grievance with you for inadequate help from my financial institution and possibly from PayPal as well. Also 1
since their entire resolution process is strictly app '' driven. 1
since their risk system flagged '' my account 1
since then 1
Since then 1
since then 14 days have passed and I still haven't received any letter from them 1
since there is no one to check the guests out. 1
since there never has been one late. 1
since there was nothing she could do. I did. I went to XXXX XXXX XXXX 1
since these loans are apparently due NOW 1
since they are all fraud transactions. 2
since they are all recorded and she responded 1
since they are inaccurate. 3
since they are paperless 1
since they can not reverse payments. I now have an overdrawn checking account which will incur fees due to this 1
since they claim to be the original creditor. I believe once again this agency has violated my rights as a Consumer ; the right to have the information be accurate and be informed of any debts on my credit before giving me the right to dispute before altering my credit files 1
since they dont take phone calls 1
since they go nowhere and your refuse to respond. 1
since they got the first documents on XX/XX/XXXX. He said he would talk to them again about expediting the process ( 1 hour 15 minutes into call ). He called XXXX XXXX but could not get him 1
since they had a contract with me and we were discussing their not living up to their side of the contract 1
since they had a funded deal with another lender 1
since they had failed to respond within 30 days of the dispute 1
since they have a clean title 1
since they have placed me in an endless 3
since they have several other locations 1

About this letter-indexed view

This page lists every company beginning with the letter S that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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