Total complaints
1
Filed since XXXX
2026 data Public-data reference. official source
since the merger and rebranding to Truist
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows since the merger and rebranding to Truist's complaint history from CFPB public records. 1 consumers have filed complaints since XXXX. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
XXXX
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
since the merger and rebranding to Truist complaint mix by product
- XXXX 1 100.0% – 0% relief
How since the merger and rebranding to Truist's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| XXXX XXXX I am filing this complaint against Truist Bank due to a series of unethical practices | 1 |
Top States
| State | Complaints |
|---|---|
| I have experienced the following issues : XXXX. **Unilateral Changes to Credit Card Payment Dates : - In XXXX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| and financial mismanagement that have caused significant financial harm and distress. I have been a loyal customer of this bank for XXXX years | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About since the merger and rebranding to Truist
since the merger and rebranding to Truist has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, since the merger and rebranding to Truist reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX XXXX I am filing this complaint against Truist Bank due to a series of unethical practices", and the single most common underlying issue is "and financial mismanagement that have caused significant financial harm and distress. I have been a loyal customer of this bank for XXXX years".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating since the merger and rebranding to Truist: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does since the merger and rebranding to Truist have?
since the merger and rebranding to Truist has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does since the merger and rebranding to Truist respond to complaints on time?
since the merger and rebranding to Truist has a 0% timely response rate to CFPB complaints.
What is the most common complaint about since the merger and rebranding to Truist?
The most common issue reported against since the merger and rebranding to Truist is "and financial mismanagement that have caused significant financial harm and distress. I have been a loyal customer of this bank for XXXX years" in the "XXXX XXXX I am filing this complaint against Truist Bank due to a series of unethical practices" product category.
Read our methodology — how this data is sourced, computed, and verified.
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