Total complaints
1
Filed since The
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows since then 14 days have passed and I still haven't received any letter from them's complaint history from CFPB public records. 1 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since The
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How since then 14 days have passed and I still haven't received any letter from them's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and if the customer is not able to receive it | 1 |
| State | Complaints |
|---|---|
| I did write to them on the App message section again but they failed to respond.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BMO Bank | 1 |
| Issue | Complaints |
|---|---|
| I already called Bank of the West XXXXhree times And each time I get so frustrated that like banging the head on the wall. I had two disputes on two different charges with Bank of the West | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
since then 14 days have passed and I still haven't received any letter from them has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The thing , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, since then 14 days have passed and I still haven't received any letter from them reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and if the customer is not able to receive it", and the single most common underlying issue is "I already called Bank of the West XXXXhree times And each time I get so frustrated that like banging the head on the wall. I had two disputes on two different charges with Bank of the West".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating since then 14 days have passed and I still haven't received any letter from them: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
since then 14 days have passed and I still haven't received any letter from them has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
since then 14 days have passed and I still haven't received any letter from them has a 0% timely response rate to CFPB complaints.
The most common issue reported against since then 14 days have passed and I still haven't received any letter from them is "I already called Bank of the West XXXXhree times And each time I get so frustrated that like banging the head on the wall. I had two disputes on two different charges with Bank of the West" in the "and if the customer is not able to receive it" product category.
Read our methodology — how this data is sourced, computed, and verified.