2026 data Public-data reference. official source

Companies: S

Companies starting with S that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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5.5K companies starting with "S"

Showing 2.5K–2.5K of 5.5K

Sort by: Name Most Complaints Timely Response
Company Complaints
since they have taken away more than XXXX months 1
since they insisted using XXXX XXXX would make them do that as part of the agreement. Closing accounts is a bad thing for credit history. I would have simply paid them down as usual and off. 1
since they only approved up to {$35000.00} and didn't want me to fall behind that amount. I was currently behind {$28000.00} and some change. They approved me 1
since they set the base of this plan lower than what market standard interest allows 1
since they took money out of my account repeatedly,,Populus Financial Group 1
since they took over earlier this year 1
since they were interrupting and overtalking to me. As of today 1
since they were sending me advertisements for their services and new cashback bonuses. 1
Since they were the individual named In the recorded statements involved in this illegal activity with PNC Bank. 1
since they were the ones that payoff the loan on the disbursement date. 1
since they will not help me out. 1
since they would be buying out my debt and I would be in their program by the end of XXXX. During this time 1
since this account is NOT mine and I have never received any statements 1
since this incident 1
since this is a card that I do not use on a regular basis and I have used {$0.00} in benefits since the annual fee. With the old annual fee 1
since this is the second year in a row that they have failed to properly pay my insurance premiums. They have failed to resolve this issue to date. I was initially told it would be resolved by XXXX and XXXX 1
since this is where consumers are required to check the box acknowledging the terms and agreement prior to submitted a dispute. There was no disclosure/statement regarding access to the credit report on this page. 1
since this last fraud was apparently done online this time 1
since this loan was not included in the bankruptcy 1
since this method of communication is not acceptable for asking for loan payment. 1
since this statement had not yet been generated by the bank. I was told that the loan statement for XX/XX/XXXX was needed because my refinance loan would not close until XX/XX/XXXX. Apparently between XX/XX/XXXX and XX/XX/XXXX 1
since this was already disputed by me and they supposedly verified '' that I owed 2 accounts instead of one 1
since this was and American Express internal issue and not a merchant dispute. 1
since this was not was Attorney XXXX and I agreed to 1
since this was supposed to be only a Pre-Inspection 1
since those loan balances were now accruing interest. That associate also said I would be refunded if the case was found in my favor. ). 1
since three states are involved 1
since upon move out we were told everything was in good condition and we would be rewarded our deposit back. I am a XXXX XXXX XXXX and at the time was working full time. 1
since we all seemed to agree that Mr. Cooper/Nationstar had made this payment in error. The agent said she could not do that 1
since we did not receive the notarize letter and client assures funds were not returned to his account 1
since we don't have an account at Wells Fargo 1
since we had not applied to any other banking institution. We ONLY MADE AN INQUIRY about the PPP program with Wells Fargo Bank 1
since we see now you have a CUSIP number to do so. That is securities fraud and I have been patiently waiting for my account to be updated and corrected. Unaware of the full understanding of the original contract 1
since we were getting claim forms from the insurance 1
since we were unclear on the original options due to the reasons above. 1
since why would I check a balance that's supposed to go down by {$28.00} each month 1
since XX/XX/2005. 1
since XX/XX/XXXX 2
since XX/XX/XXXX. 1
since XX/XX/XXXX. I have no obligation to make mortgage payments 1
since XX/XX/XXXX. XXXX XXXX NEVER transferred the title of XXXX & XXXX 1
since XX/XX/XXXX? '' XX/XX/XXXX Disclosure of the owner 1
since XX/XX/year> 3
since XXXX 1
since XXXX devastating data breach 1
since XXXX does not want to refund me {$28.00} credit 1
since XXXX has no record of a successful payment ( page 7 ). 1
since XXXX refused to give the the cards at the branch. 1
since XXXX XXXX XXXX failed to respond to the obligator regarding the money owed for the ( XXXX XXXX XXXX XXXX XXXX XXXX ). Owed to XXXX XXXX 1
since XXXX. 2

About this letter-indexed view

This page lists every company beginning with the letter S that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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