Total complaints
1
Filed since Now
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows since the first incident occurred a few days shy of three months's complaint history from CFPB public records. 1 consumers have filed complaints since Now. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Now
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How since the first incident occurred a few days shy of three months's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| as of yesterday XX/XX/2023 I was back on the phone with Wells Fargo letting them know that I was basically robbed and begging them to please look back into my case. I asked would I need some type of video proof and I was told if I was able to provide some type of surveillance | 1 |
| State | Complaints |
|---|---|
| the footage was no longer available. My last plea to the owner was for him to call the number on the ATM and report my issue and this is when I finally received the answers I was looking for. We spoke to a man named XXXX in tech support | 1 |
| Issue | Complaints |
|---|---|
| I returned to the store and was greeted by the same two older people ( the parents of the owner ) who remembered me and could back up everything I've been saying for the past THREE months. I asked the woman to please call her son like she did the last time because she didn't understand XXXX well | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
since the first incident occurred a few days shy of three months has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Now, and the most recent logged activity is Now, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, since the first incident occurred a few days shy of three months reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "as of yesterday XX/XX/2023 I was back on the phone with Wells Fargo letting them know that I was basically robbed and begging them to please look back into my case. I asked would I need some type of video proof and I was told if I was able to provide some type of surveillance", and the single most common underlying issue is "I returned to the store and was greeted by the same two older people ( the parents of the owner ) who remembered me and could back up everything I've been saying for the past THREE months. I asked the woman to please call her son like she did the last time because she didn't understand XXXX well".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating since the first incident occurred a few days shy of three months: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
since the first incident occurred a few days shy of three months has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
since the first incident occurred a few days shy of three months has a 0% timely response rate to CFPB complaints.
The most common issue reported against since the first incident occurred a few days shy of three months is "I returned to the store and was greeted by the same two older people ( the parents of the owner ) who remembered me and could back up everything I've been saying for the past THREE months. I asked the woman to please call her son like she did the last time because she didn't understand XXXX well" in the "as of yesterday XX/XX/2023 I was back on the phone with Wells Fargo letting them know that I was basically robbed and begging them to please look back into my case. I asked would I need some type of video proof and I was told if I was able to provide some type of surveillance" product category.
Read our methodology — how this data is sourced, computed, and verified.