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Companies: S

Companies starting with S that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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5.5K companies starting with "S"

Showing 1.5K–1.6K of 5.5K

Sort by: Name Most Complaints Timely Response
Company Complaints
she explained the common practice of selling debt for less than the full amount and that XXXX purchased the account for {$530.00} 1
she explained there was one option - an interest only '' payment plan. The interest only plan estimated about {$940.00} a month and still exceeds my means. She said I had no other choice. I told her to put it in my account notes and I would call later. 1
she explicitly confirmed that it was permanent. 1
she failed to follow through. She did not close either account and I have called customer service to do so. Today 1
she falsely claimed that Sequium was not a collection agency but a third party working on behalf of XXXX 1
she felt uncomfortable. These ladies CONSPIRED TOGETHER TO OBSTRUCT XXXX XXXX CONSTITUTIONAL PROTECTIONS UNDER THE XXXX XXXX EQUAL PROTECTIONS '' 1
she finally stated that they could n't find any statements past XXXX but the account was supposedly opened in XXXX and they do not know where the account came from. Furthermore 1
she forced me to buy her an expensive tequila shot and another drink for myself. Once in a private room upstairs 1
she further questioned the representative. It was then found out that VW Credit also had my correct email address in the old records 1
she gave me the address 1
she gave me the {$210.00} from checking with no problem and a receipt however when she withdraws the saving amount of {$2300.00}. It seemed that she have withdrawn a double the amount. XXXX sat the moneys she took out to the side ; I saw the Teller XXXX or XXXX '' jump up I think she had something in her had I couldn't really see from how quicky she was walking to the back. XXXX the teller then says to me hold on 1
she goes online and tells me that the SPS electronic check was never presented for payment to either account for payment 1
she got my {$1400.00} and I was even charged a {$3.00} fee for the UNAUTHORIZED transfer! 1
she got rude at this point and again stated there was an emergency and there was only 2 people working and did not know when she would get to it. 1
she got seriously concerned and harassed me with questions. 1
she had her colleague ignore my issues and threatened me with police involvement when I inquired about the delayed resolution and missing XX/XX/XXXX credit. 1
she had made a comment about how XXXX XXXX XXXX was the owner of the debt. I had asked why it was reflecting as Penn Credit on the reports and she had said that we were working with them. When I spoke to XXXX XXXX XXXX they confirmed that they sold the debt 1
she had never seen anything like this before. My case was escalated to a higher office that would handle the investigation of what transpired with my account. I was contacted by someone from Citizens bank and told they would look into it. They did and determined they dropped the ball and made the mistake 1
she had no answer other than to say it could take 90 days to resolve & in the meantime 1
she had no answers to help with my issues. 1
she had no idea what I was talking about. 1
she had over {$1700.00} in the account. I know this because I had tried to close out the account earlier to pay for cremation expenses 1
she had replied unfortunately 1
she had reviewed the terms of the original contract with XXXX XXXX 1
she had the paperwork 2
she had to leave the call and assured me it was coming. It never came 1
she has a choice to write to him. 1
she has a green card after having a work visa. I havent been able to get her Social Security number 1
she has been giving no information 1
she has blocked me on every social media platform 1
she has continued to assist in trying to bring this issue to a resolution. 1
she has informed me it is up to an internal department who is very difficult to reach. Therefore 1
she has informed me that the address XXXX XXXX XXXX XXXX XXXX IL XXXX was the address on file on the account. That address does Not belong to me & has NEVER Belonged to me 8
she has informed me that the address XXXX XXXX XXXX XXXX XXXX XXXX XXXX was the address on file on the account. That address does Not belong to me & has NEVER Belonged to me 2
she has informed me that the address XXXX XXXX XXXX XXXX XXXX XXXX XXXX was the address on file on the account. That address does Not belong to me & has NEVER Belonged to me 2
she has never seen anything like it in her years in business. 1
she has no one to contact 1
she has not provided any factual proof of its authenticity. This potentially constitutes fraudulent misrepresentation under both Nevada law ( XXXX XXXX - Deceptive Trade Practices ) and federal consumer protection laws 1
she has not received a **1099** form 3
she hung up on me. I called back and spoke to another rep 1
she hung up on me. I do not think that was fair given the circumstancesAccording to the Fair Debt Collections Practices Act 1
she hung up on me. I was calling from my office phone. She attempted '' to call me back on my cell and left a XXXX. I chalked it up as a failed attempt. 1
she immediately apologized and asked what else she could do to assist me. I requested that she assist me in making the purchase of {$1.00} since the error was made by Chase by declining my transaction at XXXX XXXX 1
she immediately transferred me without informing me to another banker. This next banker informed me that this may not be an issue that has anything to do with the ACH department. They also stated that they would put me on a brief hold so that they could figure out how to resolve this 1
she indicated the following. She indicated that they would need five business days to review the Court Order. She provided a reference/escalation number of XXXX. 1
she informed me at that time she showed 3 modifications 1
she informed me cats are never allowed. Dogs only on a single night basis. She then told me that she would need to cancel my reservations. But assured me the charges would reverse before they finish processing. That never happened. Not only was I not returned the {$710.00} for my online reservation they cancelled. I then find out that another nights charge was posted on my account. When I called with my concerns to this. I was told that I would receive the refunded credit for the cancelled booking however due to cancellation policy I am responsible to provide payment first XXXX nights rent. For cancelling. But I didn't cancel! 1
she informed me I was approved for the Platinum '' card -- a different card entirely. The account was already opened at this point. When Alaska XXXX advertises XXXX offer 1
she informed me she was not aware as to why the bank was taking the funds out and was not sure what to do. This is my mortgage company and now I do not feel safe with my funds 1
she informed me that all of a sudden 1

About this letter-indexed view

This page lists every company beginning with the letter S that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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