Total complaints
1
Filed since In t
2026 data Public-data reference. official source
she failed to follow through. She did not close either account and I have called customer service to do so. Today
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows she failed to follow through. She did not close either account and I have called customer service to do so. Today's complaint history from CFPB public records. 1 consumers have filed complaints since In t. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
In t
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
she failed to follow through. She did not close either account and I have called customer service to do so. Today complaint mix by product
- I did 1 100.0% – 0% relief
How she failed to follow through. She did not close either account and I have called customer service to do so. Today's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I did not want to go through the changes the bank required to increase my HELOC. On XXXX XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| a week later I find out that the checking account can not be closed via phone unless it is at a XXXX balance ( sounds crazy to me ). Last week | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| I instructed her to close the checking account ( and any other accounts ) opened in relation to this HELOC application. When I received statements | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About she failed to follow through. She did not close either account and I have called customer service to do so. Today
she failed to follow through. She did not close either account and I have called customer service to do so. Today has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In t, and the most recent logged activity is In the mea, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, she failed to follow through. She did not close either account and I have called customer service to do so. Today reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I did not want to go through the changes the bank required to increase my HELOC. On XXXX XXXX", and the single most common underlying issue is "I instructed her to close the checking account ( and any other accounts ) opened in relation to this HELOC application. When I received statements".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating she failed to follow through. She did not close either account and I have called customer service to do so. Today: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does she failed to follow through. She did not close either account and I have called customer service to do so. Today have?
she failed to follow through. She did not close either account and I have called customer service to do so. Today has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does she failed to follow through. She did not close either account and I have called customer service to do so. Today respond to complaints on time?
she failed to follow through. She did not close either account and I have called customer service to do so. Today has a 0% timely response rate to CFPB complaints.
What is the most common complaint about she failed to follow through. She did not close either account and I have called customer service to do so. Today?
The most common issue reported against she failed to follow through. She did not close either account and I have called customer service to do so. Today is "I instructed her to close the checking account ( and any other accounts ) opened in relation to this HELOC application. When I received statements" in the "I did not want to go through the changes the bank required to increase my HELOC. On XXXX XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.
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