2026 data Public-data reference. official source

Companies: S

Companies starting with S that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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5.5K companies starting with "S"

Showing 1.6K–1.6K of 5.5K

Sort by: Name Most Complaints Timely Response
Company Complaints
she informed me that as of XX/XX/XXXX 1
she informed me that she had no power to change the 2 month cushion in the escrow account. XXXX ( her name ) 1
she informed me that she was also restricting me current account with Barclay 's. and that until they received the information requested it would remain that way. I said to XXXX ; if your concluding I am not who I say I am and restricting an account I 've had with Barclay 's that is in good standing 1
she informed me that the {$2900.00} was money that I had paid into the escrow account in XXXX 1
she informed me that this debt is from the XX/XX/XXXX 's. Nothing specific 1
she informed me that this debt is from the XXXX 's. Nothing specific 1
she informed me they would not be able to file a dispute with hard inquiries and advised me to contact the lender. I informed the agent that I had already contacted the lenders and they advised me specifically they could not do anything to help me get the inquiry removed. I even asked the lenders to contact the credit bureaus to inform them I did not initiate the inquiries. The lenders specifically stated that I needed to contact the credit bureaus and when I dispute the items 1
she informed the listing Realtor that she was going to use her bank 1
she initially apologized for the mistake 1
she innocently turned to me and asked if that was enough and did I need any more money! That was quite an embarrassing moment 1
she inquired about my height. At this point 1
she insisted I resend her the email right then over and over while saying she wasn't getting it. I gave up 1
she insisted she's the boss and will not transfer me to anyone and to not waste her time. I've tried to resolve the situation three times over the phone and by email to no avail. At this time I ask for a complete removal of my debt collection amount of {$1500.00} from my credit report by this company due to their abusive collection practices and inability to treat people with respect and the dignity every human being deserves. 1
she instructed me to download the Crypto.com and XXXX apps for my XXXX smartphone 1
she instructed me to go through the application for loan modification. I had already been through the loan modification application several times before this and I was concerned as I would be providing the same information. Ms XXXX stated that the fraud would be taken into account this time. 1
she intended to transfer my call 1
she is careful 1
she is going to request an investigation 1
she is intentionally demanding I make what she wants because she wants me to hand deliver and face-to-face when I have repeatedly informed her that my XXXX has XXXX XXXX 1
she is no longer able to submit the form to investigate and I will have to send them a detailed email with the facts and someone should get back to me within ten days. '' I submitted the email on XX/XX/18 and do not expect to receive a response. I have had to utilize their email in the past to communicate and have yet to receive a response regarding any of my past grievances. 1
she is requesting one today and telling me my credit reporting can not be reported correctly because they never received a death certificate 1
she is saying 1
SHE IS STANDING RIGHT IN FRONT OF ME. SHE ALREADY TOLD ME SEVERAL TIMES IN THE PAST 5
she is unable to determine when was the last time the income/employment information was updated. 1
she is welcome to contact our office and make arrangements. Otherwise 1
she just moved from there!! ) I consulted with her and successfully answered them as she advised me. I was then given a XXXX additional security question regarding the type of car I currently own. The correct answer was a Ford Fusion 1
she just transferred me back to the bank 's automated phone system.,,U.S. BANK NATIONAL ASSOCIATION - SAN FRANCISCO MAIN BRANCH,CA,92869,,Consent provided,Web,2016-02-16,Closed with monetary relief,Yes,No,1788033 1
she kept inquiring what the problem was. I explained I wasnt happy with the predatory lending practices 1
she kept referring to this questionnaire answer and quoting a line from the reserve study : Current reserves do not allow for funding of all the recommended projects on the timelines shown. 1
she kept saying hold on 1
she laughed and said she couldn't tell what it was 1
she laughed and told me that Navient will not go to bankruptcy court with me. She further threatened that Navient will harass both my wife and me with phone calls until we pay the entire balance of the loan. 1
she led me to the office of XXXX XXXX XXXX 1
she left me a voice-mail stating they closed they denied the loan. My closing date went from XX/XX/XXXX to possibly never. 1
she let a couple of months pass to complete it. I was never informed that there was a late interest payment 1
she let me know that the bills would be going to the Apple ID email on the account associated with the Apple Card. Meaning that the hacker will get a monthly email from Goldman Sachs Apple Card with my personal information. I challenged 1
she let me to call Chase XXXX hotline to settled. But the agent from XXXX hotline said the safe deposit box was belong to the branch office 1
she lied 1
she locked me out of my account 1
she made a ticket for me 1
she mailed it to the unit. Therefore 1
she make me a quick claim deed. to XXXX XXXX 1
she manifested that in order for the transaction to be cancelled I had to sign some documentation for them to make the refund of the transaction. XXXX XXXX said I should not worry because in the receipt it said that transactions would be refunded within 7 days 1
she marked my case for review ( in XX/XX/XXXX ). I followed up with XXXX a couple months later 1
she may contact XXXX XXXX 1
She mentioned that this seemed to be not only a XXXX scam but case of identity theft. I have a XXXX account and I contacted XXXX to have my credit locked. In fact a loan was requested on XXXX of the false Citibank accounts and a hard credit report had been pulled under my name through XXXX. I have disputed this with XXXX and it is under review. 1
she mentioned the money was in transit ''. She further mentioned Chase does a lot of checks and they're allowed to hold '' funds ( my funds ) if they found a deposit was not in keeping with the pattern of prior transactions. In fact 1
she mentioned we should follow up in a week to see if there is a decision made. I have asked several times for help from my mortgage company I have submitted many applications like I was told to by every person from my mortgage company I have asked for a loan modification each time they tell me that they never got my paperwork I sent so many applications requested so many call backs from a manager who could give me answers 1
she mixed up files 1
she needed me to pay the mover twice by XXXX 1

About this letter-indexed view

This page lists every company beginning with the letter S that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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