Total complaints
1
Filed since On M
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows she hung up on me. I do not think that was fair given the circumstancesAccording to the Fair Debt Collections Practices Act's complaint history from CFPB public records. 1 consumers have filed complaints since On M. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On M
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How she hung up on me. I do not think that was fair given the circumstancesAccording to the Fair Debt Collections Practices Act's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX XXXX I spoke to XXXX explaining my dilemma. XXXX stated that an account ledger was faxed. However | 1 |
| State | Complaints |
|---|---|
| unfair practices cited by the law include tacking interest | 1 |
| Issue | Complaints |
|---|---|
| XXXX XXXX despite her confirmation that their office received my credit card authorization beforehand. A date that I found to be peculiar considering that their business is closed at the time. XXXX refused to resend the documents and without a proper explanation. I again offered to pay the debt with a debit card over the phone | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
she hung up on me. I do not think that was fair given the circumstancesAccording to the Fair Debt Collections Practices Act has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On M, and the most recent logged activity is On Monday, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, she hung up on me. I do not think that was fair given the circumstancesAccording to the Fair Debt Collections Practices Act reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX XXXX I spoke to XXXX explaining my dilemma. XXXX stated that an account ledger was faxed. However", and the single most common underlying issue is "XXXX XXXX despite her confirmation that their office received my credit card authorization beforehand. A date that I found to be peculiar considering that their business is closed at the time. XXXX refused to resend the documents and without a proper explanation. I again offered to pay the debt with a debit card over the phone".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating she hung up on me. I do not think that was fair given the circumstancesAccording to the Fair Debt Collections Practices Act: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
she hung up on me. I do not think that was fair given the circumstancesAccording to the Fair Debt Collections Practices Act has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
she hung up on me. I do not think that was fair given the circumstancesAccording to the Fair Debt Collections Practices Act has a 0% timely response rate to CFPB complaints.
The most common issue reported against she hung up on me. I do not think that was fair given the circumstancesAccording to the Fair Debt Collections Practices Act is "XXXX XXXX despite her confirmation that their office received my credit card authorization beforehand. A date that I found to be peculiar considering that their business is closed at the time. XXXX refused to resend the documents and without a proper explanation. I again offered to pay the debt with a debit card over the phone" in the "XXXX XXXX I spoke to XXXX explaining my dilemma. XXXX stated that an account ledger was faxed. However" product category.
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