2026 data Public-data reference. official source

Companies: M

Companies starting with M that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

3.0K companies starting with "M"

Showing 2.8K–2.8K of 3.0K

Company Complaints
my primary request was to for the POD. I requested a copy of the signed POD and have never received it. I have repeated this since the XXXX of XXXX. It appears no one insured this package? 1
my principal barely decreases while interest continues to accumulate. 2
my principal has only gone down about {$4000.00}. 1
my prison ID 1
my privacy has been destroyed 1
My private inquiry to an independent accountant and loan broker said a NEW mortgage would be a much lower overall payment 1
my private student loans were initiated and initially serviced through XXXX XXXX 1
my problem was not resolved. I don't know who to contact except them 1
my processor refused to answer my questions while they are the problem and have dragged out the process and NOT letting people know their previous applications had been canceled due the system upgrade. 1
my Promissory Note 1
my provisional credits are reversed and the account is now negative on a weekend and yet who can give me answers? Nobody!!! This bank is the absolute WORST COMPANY and are thieves themselves! I want my missing charges returned 1
my PSLF qualifying payments of XXXX payments listed on FSA.gov since XX/XX/XXXX will immediately update to XXXX which will trigger my account to be rightfully processed for loan forgiveness as I have dutifully met my statutory obligation per PSLF statute. 1
my pslf was denied. I faxed the employer document 1
my public loans had been put into repayment plans that I did not authorize. 1
my public loans had been put into repayment plans that I did not authorize. Navient never told me this and i operated on the assumption that my loans were in repayment. Recently 1
my public loans had been put into repayment plans that I did not authorize. XXXX never told me this and i operated on the assumption that my loans were in repayment. Recently 3
my purchases 4
my purse was stolen from my car behind the mall where I worked. Again 1
my question fell on deaf ears. 1
my rate is locked for XXXX days. 1
my rates increased and coverage decreased ( copies of paperwork for that are attached ) 1
my real estate agent neglected his fiduciary responsibility to represent me and help me deal with this situation. Therefore 1
my real estate agent or my attorney from that point on. They either were un-contactable or refused contact. 1
my real life. She said that their mistake is mine to fix. 1
my realtor and the sellers realtor that this will be a closed deal at some point. 1
my Realtor and XXXX XXXX XXXX home insurance person from XXXX XXXX XXXX. Today XX/XX/XXXX as I am writing this complaint 1
my realtor called to follow-up on the status of the short-sale request and was not able to speak to anyone because they stated she was not authorized. She contacted me and when I called they stated that the signature on the 3rd party authorization was not legible. Everything written was written in the same ink with the same pen. On the same day ( XX/XX/XXXX ) I emailed a 4th request to have XXXX XXXX ( realtor ) added to my account to speak on my behalf. On XX/XX/XXXX XXXX called me again frustrated because again they would not speak to her without authorization ''. By this time drawing out the length of the loan and allowing more time and interest to accumulate. She connected us on a 3-way call where I explained to the agent that she was allowed to speak on behalf of me. The agent stated that the account read that there was missing documentation in the mortgage assistance packet 1
my realtor called to follow-up on the status of the short-sale request and was not able to speak to anyone because they stated she was not authorized. She contacted me and when I called they stated that the signature on the 3rd party authorization was not legible. Everything written was written in the same ink with the same pen. On the same day XXXX XX/XX/XXXX ) I emailed a 4th request to have XXXX XXXX XXXX realtor ) added to my account to speak on my behalf. On XX/XX/XXXX XXXX called me again frustrated because again they would not speak to her without authorization ''. By this time drawing out the length of the loan and allowing more time and interest to accumulate. She connected us on a 3-way call where I explained to the agent that she was allowed to speak on behalf of me. The agent stated that the account read that there was missing documentation in the mortgage assistance packet 2
my realtor called to follow-up on the status of the short-sale request and was not able to speak to anyone because they stated she was not authorized. She contacted me and when I called they stated that the signature on the XXXX party authorization was not legible. Everything written was written in the same ink with the same pen. On the same day XXXX XX/XX/XXXX ) I emailed a XXXX request to have XXXX XXXX ( realtor ) added to my account to speak on my behalf. On XX/XX/XXXX XXXX called me again frustrated because again they would not speak to her without authorization ''. By this time drawing out the length of the loan and allowing more time and interest to accumulate. She connected us on a 3-way call where I explained to the agent that she was allowed to speak on behalf of me. The agent stated that the account read that there was missing documentation in the mortgage assistance packet 1
my realtor confirmed with Equator tech support that an Ocwen employee named XXXX removed everything from the system pertaining to my house. My realtor now has to do it again. 1
my receipts were there 1
my recent application with XXXX XXXX was declined due to an incomplete credit file. They instructed me to fix the identity theft issues and reapply later. 2
my recent application with XXXX XXXX was declined due to an incomplete credit file. They instructed me to fix the identity theft issues and reapply later. 1
my recent outreach to the Company 1
my records do not show this update 1
my refund was in the bank ; but that's not the case here. Here 1
my reinstatement balance jumped from {$93000.00} to {$99000.00}. 1
my relationship with my credit card companies and financial institutions such as Wells Fargo. 1
my remaining loan total amount would be forgiven.,,AES/PHEAA,PA,159XX,,Consent provided,Web,2020-08-27,Closed with monetary relief,Yes,N/A,3816847 1
my report score would be the same all 3 years and the score would also be the same. It is not fair that XXXX just gets to report inaccurate information whenever it wants which results in consumers credit scores suffering. It is illegal! I am again requesting removal of this account because you have not provided proof that the car was sold in a commercially reasonable manner 3
my representative from XXXX XXXX contacted their office and the representative was again unable to provide any assistance with regard to notification to the court. I have explained my situation 1
my reputation. Credit. XXXX XXXX. Almost 3 months of XXXX income. 1
my request for removal of fraudulent information remains unaddressed. I have made every reasonable attempt to resolve this matter 1
my request is to have this dispute closed as it is beyond the time legal frame for completion of an investigation 1
my request is twofold -- validation of debt and HIPPA authorization. 1
my request remains unprocessed 1
my request several days ago 1
my request should not have gone unanswered. Please help me pressure this company into providing the needed documentation on this.,,Southwest Credit Systems 1
my request was escalated to a representative who tried to activate a new account with my work email : XXXX and that failed. He told me that he assigned XXXX # XXXX and I would receive an email in 7-10 business days with the findings. I never received such an email.,,EQUIFAX 1
my request was never expedited nor completed in a timely manner. 1

About this letter-indexed view

This page lists every company beginning with the letter M that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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