Total complaints
1
Filed since XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows my problem was not resolved. I don't know who to contact except them's complaint history from CFPB public records. 1 consumers have filed complaints since XXXX. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since XXXX
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How my problem was not resolved. I don't know who to contact except them's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| except that they said my case was already closed | 1 |
| State | Complaints |
|---|---|
| because my money was transferred from my prepaid salary card to unknown account. | 1 |
| Issue | Complaints |
|---|---|
| or asked to contact a different person or they already escalated to higher management | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
my problem was not resolved. I don't know who to contact except them has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX. I fo, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, my problem was not resolved. I don't know who to contact except them reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "except that they said my case was already closed", and the single most common underlying issue is "or asked to contact a different person or they already escalated to higher management".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating my problem was not resolved. I don't know who to contact except them: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
my problem was not resolved. I don't know who to contact except them has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
my problem was not resolved. I don't know who to contact except them has a 0% timely response rate to CFPB complaints.
The most common issue reported against my problem was not resolved. I don't know who to contact except them is "or asked to contact a different person or they already escalated to higher management" in the "except that they said my case was already closed" product category.
Read our methodology — how this data is sourced, computed, and verified.