2026 data Public-data reference. official source

Companies: M

Companies starting with M that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

3.0K companies starting with "M"

Showing 2.7K–2.8K of 3.0K

Company Complaints
my payment will still show delinquent 1
my payment would be set at {$5.00} due on the XXXX of the month XXXX my normal date is the XXXX ) 1
my payment would grow out of control and I would be in a worst place than I am now. I did the math if I kept paying {$740.00} a month it would cost me {$66000.00} over the life of the loan. The offer today {$510.00} a month would be {$120000.00} that 's not even taking the rate reduction plan ending in a year 1
My payment would have increased from $ XXXX monthly to {$290.00} which was well in my income range. She became argumentative and it was obvious that we were n't getting any where so I ask to speak to her Superior. She left the room in a huff and came back a few minutes later. She stated XXXX XXXX XXXX XXXX XXXX would speak to me now. She had 'spoken ' with her about my loan. 1
my payment would not increase. Accordingly 1
my payment-due increased dramatically. I scoured my XXXX statement but could not find how the amount was calculated. I charged {$3300.00} and received credits of {$2400.00} I do have a pay-over-time balance 1
my payments are set up to be taken automatically from the bank. However 1
my payments during this period were accepted and retained by the servicer. They were not refunded 1
my payments have still allocated towards all loans. 1
my payments should have only {$370.00} with that 9.5 rate. So payments of XXXX a month is not saving me any money. Basically 1
my payments was back to {$1100.00}. 1
my payments were refused by the mortgage company 1
my payments will continue to be late each month. I don't feel the correct way to address any issues that could arise from closing would be to remove the funds already applied to my mortgage 9 months later 1
my payments will not be properly applied due to previous experience. I feel helpless and taken advantage of. Navient has definitely showed me many times they are n't interested in helping their customers pay off their loans 1
my payments would be hundreds of dollars more per month.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,NJ,087XX,,Consent provided,Web,2021-10-04,Closed with explanation,Yes,N/A,4776326 1
my payments would be reduced significantly 1
my payments would continue to keep me current. 1
my payments would have been slightly higher. I have offered to send in money so my account will not be past due after the corrections. After several hours on the phone with Nelnet 1
my payments would have the payment slip to mail with the payment. NewRez wants customers to default and/or make a late payment. 1
my PayPal business account was my sole method of receiving income. Due to both visa restrictions in the XXXX and the nature of my remote 1
my personal and business accounts were often linked. This is a common practice for individuals operating small businesses. Any chargebacks or disputes might have been mistakenly processed as personal matters 1
my personal belongings were stolen during the repossession. 1
my personal health information ( PHI ) can not be shared or disclosed to third parties without my express written authorization. 1
my personal Heloc-mortgage loan is a legitimate expense. I felt that his counsel was quite misleading. I started to suspect that this was a deliberate request to delete a significant household expense 1
my personal identifying information has been used repeatedly to commit fraud 1
my personal information 3
my personal information appears wrong in their system 1
my personal information has been compromised 3
my personal information has been exposed and is now circulating on the dark web 1
my personal standard of living and my health continue to have deeply detrimental consequences from this living nightmare. 1
my personal statement along with copies of my credit report 4
my phone # is XXXX 1
my phone calls still got redirected to XXXX after the fact. 1
my phone is turned off every night. 1
my phone message to her backup '' who I was told was not available for calls on XX/XX/XXXX went unreturned 1
my phone number 3
my phone number and email can not be transactioned or connected. 1
my phone number is XXXX 2
my phone records were pulled to confirm how frequent I contacted the servicer regarding the insurance funds prior to the foreclosure. 1
my photo ID 1
my place of employment 2
my placement seems incorrect and unjust. 1
my plan has still not been changed back to my plan that was supposed to be good until XX/XX/XXXX.,,EdFinancial Services,TX,77373,,Consent provided,Web,2023-12-03,Closed with explanation,No,N/A,7941384 1
my POD beneficiary was also not retained. 1
my policy has NEVER BEEN CANCELLED.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Specialized Loan Servicing Holdings LLC,MD,21133,,Consent provided,Web,2020-06-21,Closed with explanation,Yes,N/A,3708738 1
my porch with authority and entitlement. I plan on writing a certified letter to XXXX Properties. I reported this to Rushmore Servicing at XXXX on XX/XX/year> to confirm they ordered this inspection. They said they will report this to their operations management team and apologized. Rushmore Servicing has an obligation to protect my nonpublic information. I have multiple video footage of this event. See photo attachments of her reading my signs and taking pictures.,,Mr. Cooper Group Inc.,FL,32225,Servicemember,Consent provided,Web,2026-01-23,Closed with explanation,Yes,N/A,18943663 1
my portfolio has lost almost fifty percent in value 1
my previous XXXX would have covered it. '' Therefore 1
my Priceline credit card 1
my primary mailing address as listed in the two credit reports. On XX/XX/XXXX 2

About this letter-indexed view

This page lists every company beginning with the letter M that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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