2026 data Public-data reference. official source

Companies: M

Companies starting with M that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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3.0K companies starting with "M"

Showing 2.2K–2.2K of 3.0K

Sort by: Name Most Complaints Timely Response
Company Complaints
my bills are being declined. I spoke to XXXX representatives who could not figure out why my app could not let me transfer 1
My Birthdate and Correct Age 2. Affidavit of Truth 3. I have presented proof of Inaccurate information thats on my consumer file In accordance with 15 U.S.C 1681 & the Fair Credit Reporting act Equifax has violated my federally protected consumer rights to privacy And Violated Multiple U.S. Codes ; 15 U.S.C 1681 ( a ) ( 4 ) - There is a Need to insure that Consumer Reporting agencies exercise their grave responsibilities with fairness 1
My Birthdate and Correct Age 2. Affidavit of Truth 3. I have presented proof of Inaccurate information thats on my consumer file In accordance with 15 U.S.C 1681 & the Fair Credit Reporting act XXXX has violated my federally protected consumer rights to privacy And Violated Multiple U.S. Codes ; 15 U.S.C 1681 ( a ) ( 4 ) - There is a Need to insure that Consumer Reporting agencies exercise their grave responsibilities with fairness 2
My Birthday. 1
my Bitcoin is trap in this account. 1
MY BOOKING. The representative assured me that this would make it to the team for review. 1
my boyfriend and I called Amex 1
my branch manager 1
my branch might have noticed the same company name on the check 1
my brand-new XXXX 1
my brother would have been the only one to 'talk ' to a bank representative as she was unable to speak 1
my business 3
my business 's financial standing is exemplary 1
my business account and personal loans ( Including XXXX 1
my Business Banker 1
my business credit card was locked 1
my call case number and that I was cancelling the file and wanted the money refunded to me. 1
my call in XX/XX/XXXX yeilded no answer 1
my call was answered by XXXX XXXX who asked if I was trying to reach him? 1
my call was hung. I called again and spoke with XXXX right after the call was hung up. XXXX went through each of the charges on that account again 1
my call was then dropped by Amerihome. No one called back. No manager ever called and it has now been 72 hours. I don't know what I can do - the company agrees it is their error but refuses to have anyone fix it!,,AmeriHome Mortgage Company 1
my call was transfered 1
my call was transferred to a senior representative. 1
my cancellation email conversation with Klarna ( the only time they every responded - once I told them I couldn't use the flight credit like they said I could 1
my cancelled checks in attachment # 1 shows that my XXXX payment was mailed on XXXX XX/XX/XXXX and Bayview ( XXXX XXXXXXXX XXXX ) processed it on XXXX XX/XX/XXXX 1
my Capital One XXXX XXXX statements 1
my car 1
my car could all be taken away because of this debt. What i now remember signing is the title of my vehicle since I paid of my car that was under my fathers name. Direct deposits can be confirmed in my Wells Fargo checking account and so can my signature since Ive banked with them for so long. My conversation from the first associate in XX/XX/XXXX should be heard as i was in complete shock to find out i had a debt that i never knew of. Under the amount of stress i was under i agreed to settle the debt and paid from my WF checking account. XXXX at the branch in XXXX has been the only WF associate to show me empathy and also try to help me. He requested the letter of acceptance and it was sent to him within about a week. To my surprise after I paid the debt 1
my car note 1
my car was still under warranty. 1
my car was stolen. Following this 1
my car was stolen. I can't even pawn anything 1
my card continued to decline every transaction attempt. 1
my card got suspended 1
my card had been charged for the appraisal. A whopping {$490.00}. I asked the account manager why they were doing the appraisal so early in the process? First of all 1
my card had been stripped of all but two of the five original benefits effective the same date : XX/XX/XXXX! I received no notification but given the effective dates 1
my card had not been drafted. I did 1
my card has been blocked anyway. 1
my card information and email address were required for the online order form. A few hours after the purchase I began to receive over a XXXX emails in a short period of time of email subscriptions to my email ( see Figure XXXX ). These emails did not include my first name 1
my card was active 1
my card was declined every time I tried to use it.,,AMERICAN EXPRESS COMPANY,CA,95831,,Consent provided,Web,2025-01-03,Closed with monetary relief,Yes,N/A,11369714 1
my card was never locked by the bank 1
my case is settled and I should have no other concerns. 1
my case resolved 1
my case was abruptly closed without any explanation. This sequence of events gives the impression that Coinbase is intentionally avoiding transparency and withholding key findings necessary to understand the cause of this security breach and unauthorized account transactions. 1
my case was closed as far as XXXX was concerned so 1
my caseworker in XXXX sent me a spoofing email with device management. This was confirmed by XXXX. 1
my CBPO application processing was pushed past the payment due date - This caused the system to charge the original loan amount instead of the CBPO reduced amount - Customer bore the full consequences of MPOWERs internal management failures # # # Phase 2 : New Advisors Clear Written Commitment * * Key Evidence A : XX/XX/XXXX Email * * - * * From : * * XXXX XXXX 1
my cell and home. Proof of fraud attached. I did everything & stayed in honor ; XXXX/Navient Agent ( s ) rejected every attempt to clear this up. My alleged debt/loan has been discharged since 2013. Please everyone 1
my cell service was cut off and I had to pay an insane amount to get it on long enough to find my children and was never reimbursed hundreds of dollars ... trust that I will sue as far as possible. 1

About this letter-indexed view

This page lists every company beginning with the letter M that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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