my Bank of America debit card

What the CFPB Record Shows About my Bank of America debit card

my Bank of America debit card has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to When, and the most recent logged activity is When I fle, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, my Bank of America debit card reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I immediately went straight from the airport to the XXXX University XXXX XXXX for an injury that happened in XXXX. I have documentation of my flight", and the single most common underlying issue is "as well as hospital records from the emergency room visit. I reported my phone stolen the following morning of XX/XX/year> with XXXX and started a claim for a new phone with XXXX. My phone was supposed to be shut off at the time I filed a claim for the lost phone".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating my Bank of America debit card: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.