my balance should only be {$4000.00} ( {$1000.00} withheld from my original deposit on XX/XX/23 and the {$3000.00} which I had just deposited on XX/XX/23 ) and not {$7000.00}. She said there was nothing she could do about that as this is what my account stated. I asked to but was told that my account reflected the balance and there was nothing to be done. I gave up speaking to anyone and knew that the bank will finally correct the error. The extra {$3000.00} remained in my account for the rest of the month

What the CFPB Record Shows About my balance should only be {$4000.00} ( {$1000.00} withheld from my original deposit on XX/XX/23 and the {$3000.00} which I had just deposited on XX/XX/23 ) and not {$7000.00}. She said there was nothing she could do about that as this is what my account stated. I asked to but was told that my account reflected the balance and there was nothing to be done. I gave up speaking to anyone and knew that the bank will finally correct the error. The extra {$3000.00} remained in my account for the rest of the month

my balance should only be {$4000.00} ( {$1000.00} withheld from my original deposit on XX/XX/23 and the {$3000.00} which I had just deposited on XX/XX/23 ) and not {$7000.00}. She said there was nothing she could do about that as this is what my account stated. I asked to but was told that my account reflected the balance and there was nothing to be done. I gave up speaking to anyone and knew that the bank will finally correct the error. The extra {$3000.00} remained in my account for the rest of the month has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/2, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, my balance should only be {$4000.00} ( {$1000.00} withheld from my original deposit on XX/XX/23 and the {$3000.00} which I had just deposited on XX/XX/23 ) and not {$7000.00}. She said there was nothing she could do about that as this is what my account stated. I asked to but was told that my account reflected the balance and there was nothing to be done. I gave up speaking to anyone and knew that the bank will finally correct the error. The extra {$3000.00} remained in my account for the rest of the month reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I went to the XXXX XXXX XXXX XXXX in New York", and the single most common underlying issue is "with a Teller. I explained my dilemma to her letting her know that the ATM withheld {$1000.00} of my {$4000.00} deposit. She explained that my account shows that I have deposited {$4000.00}. I asked her to please give me a print out reflecting that my account is credited {$4000.00}. However".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating my balance should only be {$4000.00} ( {$1000.00} withheld from my original deposit on XX/XX/23 and the {$3000.00} which I had just deposited on XX/XX/23 ) and not {$7000.00}. She said there was nothing she could do about that as this is what my account stated. I asked to but was told that my account reflected the balance and there was nothing to be done. I gave up speaking to anyone and knew that the bank will finally correct the error. The extra {$3000.00} remained in my account for the rest of the month: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.