2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

25.6K companies starting with "I"

Showing 4.8K–4.8K of 25.6K

Company Complaints
I mailed XXXX more letters on that day ( XXXX through priority mail with a signature confirmation request and XXXX through first-class mail ) which had expected delivery dates of Thursday 1
I maintain a XXXX balance on all credit cards 3
I maintain that I never received adequate verification or correspondence about the owed debt prior to this process. 1
I maintained a credit score in the range of 760-780. 1
I maintained that this charge was fraudulent and unauthorized 1
I managed to engage one of their supervisors 1
I managed to find the email of the C.E.O. of the retain giant 1
I manually paid the {$210.00} minimum payment through the Synchrony Mobile App. I thought my ordeal was done with this saga. 1
I many times visited my bank asking for protection and three times ( for their requests ) presented them set of documents supporting my case. During this time no documents related my dispute I have received from bank. In my last talk with the bank manager XXXX XXXX 1
I may actually own a house I can live in. 1
I may be compelled to file additional complaints with the FTC regarding how information is illegally collected from third parties to the detriment of the consumer 3
I may be detailing any potential issues with your company via an online public press release 15
I may have been reported to XXXX or a similar agency for writing bad checks.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK 1
I may have granted to American Express National Bank 1
I may have had a chance to see some money back. Now its 5 days 1
I may inadvertently be ignoring the legitimate company that acquired my loan and actually falling behind on my true obligation. 1
I may not be contacted with update. '' However 1
I may not have known of the delinquencies until a small claim was brought. Everything led me to believe it was being paid monthly via credit card. 1
I may presume that no proof of the alleged debt 3
I may shop at other locations. When looking at this month 1
I may still recover actual damages and attorney fees. 1
I may sue you in any qualified state or federal court 4
I may turn the matter over to an attorney. 3
I may turn the matter Over to an attorney. 7
I mean 2
I mean approx. once per week plus checking online for any updates via Dispute Management. It is to my dismay that the Dispute Management online has not been working correctly for these disputes 1
I mean everything and when I asked them to disclose to me who it was they had in the system as me 1
I mean XXXX XXXX said he would listen to the call and get back to her that day. Weve never heard from XXXX XXXX 1
I mention again the misallocation of a refund to a non-XXXX account for a purchase made on a XXXX account 1
I mentioned I was open to an in-home appraisal to correct these errors. 1
I mentioned Newday and the lady from Customer Service I was talking with got mad and said something to the effect of : Why do you call us to talk about a Competitor and shortly after that hung up on me. 1
I mentioned speaking with XXXX 1
I mentioned that I felt offended by the prioritization of this issue over my ongoing one 1
I mentioned that I was willing to talk to the supervisors supervisor and she again said tough luck we aren't crediting the money back. I stated I would take them to small claims court and she said 1
I met all the FHA requirements 1
I might be able to determine who had access to the card number 1
I might be enumerating any likely issues with your organization through an online public official statement 2
I might be taking legal action against them as I dispute their claim.,,Caliber Home Loans 1
I might have not attended the XXXX XXXX program and XXXX school. 1
I might have something. The representative informed me that she will go ahead and make a payment arrangement for Friday the XXXX and that somebody will look into my letter and correspond back with me. I asked to speak to speak to a supervisor several times and was denied. I called in the next day hoping to get maybe a better representative to help address my issues. I was told that my payment arrangement for XX/XX/XXXX was the only thing on file. I informed the Kia rep that we had made a arrangement for Friday the XXXX 1
I might not be able to help my parents save their home from foreclosure if US Bank delays sending me the cashiers check before the 90 days. I literally have 1 month to get that money back or my family is homeless. 1
I miscounted my cash. 1
I missed a monthly payment and was promptly reported to the credit bureau. I have been reported for non-payment almost every month since then 1
I missed it. It's a store credit card 1
I missed the call. I called her back exactly XXXX minutes after she left me a voicemail 1
I missed the deadline created by XXXX 1
I misspoke and said that payment was submitted over the phoneafter recalling correctly 1
I mistakenly agreed to accept the refund this way. 1
I mistakenly said 5 years 1
I move to deal with XXXX who says in return that the issue is the system itself the installation thereof. 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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