Total complaints
1
Filed since ( Se
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I might have something. The representative informed me that she will go ahead and make a payment arrangement for Friday the XXXX and that somebody will look into my letter and correspond back with me. I asked to speak to speak to a supervisor several times and was denied. I called in the next day hoping to get maybe a better representative to help address my issues. I was told that my payment arrangement for XX/XX/XXXX was the only thing on file. I informed the Kia rep that we had made a arrangement for Friday the XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since ( Se. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since ( Se
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I might have something. The representative informed me that she will go ahead and make a payment arrangement for Friday the XXXX and that somebody will look into my letter and correspond back with me. I asked to speak to speak to a supervisor several times and was denied. I called in the next day hoping to get maybe a better representative to help address my issues. I was told that my payment arrangement for XX/XX/XXXX was the only thing on file. I informed the Kia rep that we had made a arrangement for Friday the XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| only one fax was received on XX/XX/XXXX. I asked the Kia rep from if they could address the issue of my letter. I was told that they could not view the letter from their collections department but that someone would get back to me within 48 to 72 hours. After 72 plus hours go by without receiving a call from Kia | 1 |
| State | Complaints |
|---|---|
| the day I was calling him and the representative said no that was not notated in the system. I told him how frustrating this was and I was going to contact someone of authority to help resolve this.,,HYUNDAI CAPITAL AMERICA,FL,34232,,Consent provided,Web,2021-03-22,Closed with explanation,Yes,N/A,4235806 | 1 |
| Issue | Complaints |
|---|---|
| somebody will get back to you | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I might have something. The representative informed me that she will go ahead and make a payment arrangement for Friday the XXXX and that somebody will look into my letter and correspond back with me. I asked to speak to speak to a supervisor several times and was denied. I called in the next day hoping to get maybe a better representative to help address my issues. I was told that my payment arrangement for XX/XX/XXXX was the only thing on file. I informed the Kia rep that we had made a arrangement for Friday the XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to ( Se, and the most recent logged activity is ( Self exp, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I might have something. The representative informed me that she will go ahead and make a payment arrangement for Friday the XXXX and that somebody will look into my letter and correspond back with me. I asked to speak to speak to a supervisor several times and was denied. I called in the next day hoping to get maybe a better representative to help address my issues. I was told that my payment arrangement for XX/XX/XXXX was the only thing on file. I informed the Kia rep that we had made a arrangement for Friday the XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "only one fax was received on XX/XX/XXXX. I asked the Kia rep from if they could address the issue of my letter. I was told that they could not view the letter from their collections department but that someone would get back to me within 48 to 72 hours. After 72 plus hours go by without receiving a call from Kia", and the single most common underlying issue is "somebody will get back to you".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I might have something. The representative informed me that she will go ahead and make a payment arrangement for Friday the XXXX and that somebody will look into my letter and correspond back with me. I asked to speak to speak to a supervisor several times and was denied. I called in the next day hoping to get maybe a better representative to help address my issues. I was told that my payment arrangement for XX/XX/XXXX was the only thing on file. I informed the Kia rep that we had made a arrangement for Friday the XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I might have something. The representative informed me that she will go ahead and make a payment arrangement for Friday the XXXX and that somebody will look into my letter and correspond back with me. I asked to speak to speak to a supervisor several times and was denied. I called in the next day hoping to get maybe a better representative to help address my issues. I was told that my payment arrangement for XX/XX/XXXX was the only thing on file. I informed the Kia rep that we had made a arrangement for Friday the XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I might have something. The representative informed me that she will go ahead and make a payment arrangement for Friday the XXXX and that somebody will look into my letter and correspond back with me. I asked to speak to speak to a supervisor several times and was denied. I called in the next day hoping to get maybe a better representative to help address my issues. I was told that my payment arrangement for XX/XX/XXXX was the only thing on file. I informed the Kia rep that we had made a arrangement for Friday the XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against I might have something. The representative informed me that she will go ahead and make a payment arrangement for Friday the XXXX and that somebody will look into my letter and correspond back with me. I asked to speak to speak to a supervisor several times and was denied. I called in the next day hoping to get maybe a better representative to help address my issues. I was told that my payment arrangement for XX/XX/XXXX was the only thing on file. I informed the Kia rep that we had made a arrangement for Friday the XXXX is "somebody will get back to you" in the "only one fax was received on XX/XX/XXXX. I asked the Kia rep from if they could address the issue of my letter. I was told that they could not view the letter from their collections department but that someone would get back to me within 48 to 72 hours. After 72 plus hours go by without receiving a call from Kia" product category.
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