2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

25.6K companies starting with "I"

Showing 4.9K–4.9K of 25.6K

Company Complaints
I moved from my previous address in XX/XX/XXXX. So Equifax did not have my current address on file for six years. I sent my first letter to Equifax dated XX/XX/XXXX to correct my address along with a copy of my Social Security Card and a copy of my CA drivers license. XXXX XX/XX/XXXX letter is now requesting I resend a copy of my Social Security Card and CA drivers license that I sent to them on XX/XX/XXXX. 1
I moved froward with arbitration. 1
I moved on to submit a complaint with NelNet ( took over all servicing for Great Lakes ). See photos for submission dates - I have not received any response or feedback from them. I also submitted second case with XXXX and have gotten no response.,,Nelnet 1
I moved out 1
I moved out of XXXX and back to XXXX on XX/XX/XXXX. Hence 1
I moved to using my XXXX XXXX XXXX which I had in my hotel room safe along with my passport and another credit card. It makes absolutely no sense for me to decide to use my debit card 1
I moved twice. See below moving record for your review. 1
I must again call back 1
I must also receive responses by hard copy/ mail. I have communicated this to all Wells Fargo departments 1
I must appeal both on the grounds that XXXX XXXX has failed to provide me access to my account despite my repeated attempts to regain access. I would like nothing more than to have access to my account and to repay my balance right away.,,TRANSWORLD SYSTEMS INC,IN,46208,,Consent provided,Web,2019-02-27,Closed with explanation,Yes,N/A,3163982 1
I must be Cognitive Delay and they can write anything to dismiss my complaints. 1
I must be told promptly notified how much I owe 1
I must call Navient and ask someone why & they tell me to do something different & re-submit. Still 1
I must clarify certain points and provide additional information to support my claim that this account was opened without my consent and should not have been attributed to me. 1
I must consent to the following : By selecting Continue 1
I must convince Chase that it would be unethical 1
I must deem that until sufficient documentation is received to the contrary 1
I must express my utmost displeasure with the data presented under XXXX - XXXX. It is imperative to acknowledge that the aforementioned data has never been officially certified to adhere to any established reporting standards. Furthermore 3
I must fill in some data and specifically the date when the payment was blocked. Otherwise 1
I must have misunderstood 1
I must have you know I am no longer employed by Lower.com ) When my attempts to get the terms of my loan corrected through Mr. XXXX proved unsuccessful 1
I must insist on the expeditious removal of the alleged inquiries from my credit report. 3
I MUST MAKE AN APPOINTMENT AND SIT WITH A BANKER.He then proceeded to tell me that no appointments are available soon 1
I must now suffer the negative reporting on the CLOSED ACCOUNT which I didnt even have access to in order to pay the legitimate balance online? 3
I must pay for it. I explained to her that I have never agreed in any of our signed loan documents to be responsible financially for records requests made by a third party. She refused to remove the charge 1
I must question the need for the provision of additional information after spending over 3 days in this location. During this period of time 1
I must state that I NEVER AT ANY POINT RECEIVED THIS NOTICE AND NOTHING WAS EVER SIGNED FOR THE SUMMONS AND COMPLAINT ( index # XXXX ). Service 1
I must wait for 10 business days. 1
I navigated to NewRez other website ( servicing.newrez.com ) which is different from ssa.shellpointmtg.com where this company sometimes sends secure messages. After completing the enrollment process ( which takes a long time ) 1
I nc. formerly XXXX XXXX XXXX XXXX XXXX 1
I need a copy of such evidence as well 1
I need a new dispute and gave me claim SR # XXXX dated XX/XX/XXXX for {$540.00}. He said the documents must be submitted on or before XX/XX/XXXX. Now access to my funds are extended another 2 weeks almost an entire month. 1
I need a subpoena or legally proper request to do so! 'This matter has not been resolved to my satisfaction. 1
I need access to all of the funds immediately. Depositing it piecemeal is not acceptable.,,CAPITAL ONE FINANCIAL CORPORATION,NJ,078XX,,Consent provided,Web,2023-10-26,Closed with explanation,Yes,N/A,7763797 1
I need all bankruptcy information currently showing under my social security number to be PERMANENTLY DELETED from my credit report immediately. Lastly 1
I need all bankruptcy information currently showing under my social security number to be permentantly deleted from my credit report immediately. 1
I need all bankruptcy information currently showing under my social security number to be permentantly deleted from my credit report immediately.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,LA,XXXXX,Servicemember,Consent provided,Web,2017-09-05,Closed with explanation,Yes,N/A,2658314 1
I need all tax lien and Bankrupcty information currently showing under my social security number to be PERMANENTLY DELETED from my credit report immediately. 2
I need all tax lien and bankruptcy information currently showing under my social security number 1
I need an account manager that will give my account the attention it requires. 1
I need CHASE to STOP sending me my old statements and just do the right thing and clear my credit report of these XXXX late payments. They are absolutely wrong on this in every way 1
I need it DELETED. 1
I need medicine 1
I need more rapid action. I manipulated the phone tree to get a human being in the security department. While they asked me some questions 1
I NEED MY CREIDT SCORE. 1
I need my funds to be happy and live the life I need to live. I need access to my funds so that I can transfer it to a bank that will treat me like a person 1
I need my {$2100.00} now! I have checks that are being returned unpaid because of this matter 1
I need Synovus Bank to release me from any and all liability for this loan 1
I need these addresses removed from all three credit bureaus they do not belong to me.,,EQUIFAX 1
I need these addresses removed from all three credit bureaus they do not belong to me.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TN,38002,,Consent provided,Web,2020-06-02,Closed with explanation,Yes,N/A,3679287 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

Related