2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

25.6K companies starting with "I"

Showing 4.8K–4.8K of 25.6K

Company Complaints
I made a {$100.00} on the XXXX and on the XXXX I made another {$100.00} payment 1
I made a {$300.00} payment. I asked him could I re-apply with him ; he informed me to wait a couple days. I called a couple days later and spoke with a representative and she informed me that I would have to apply for the reduced interested rate with the young lady XXXX 1
I made a {$660.00} payment following what appears to be the end of my pandemic deferral period. However 1
I made a {$700.00} deposit the next morning and believing that Wells Fargo had processed or will complete processing the payment. This deposit was made well before the expiry of the grace period. At that time 1
I made an agreement to settle the debt and paid {$880.00}. Since 2018 2
I made another CFBP Complaint # XXXX. Company Response was given XX/XX/XXXX. My Feedback was given XX/XX/XXXX. 1
I made another payment of {$1500.00} towards my outstanding balance. 1
I made another purchase of {$72.00} from SP Kclot 1
I made clear that I never received their response within the allotted time as per above. Next 1
I made in excess of ten separate attempts to communicate with Chase about the issue ; such communications were met with confusion 1
I made it clear that their lies would not be tolerated as I record my phone calls. This was said in response to me having verbally agreed '' to the modification plan. At this point 1
I made my last payment using checking account ending in XXXX. Wait! The system is saying that I did it right! It says I made the payment out of acct ending in XXXX but BofA debited the old acct ending in XXXX! ( I created a video with sound to prove that i made the payment on acct XXXX! I did it right ). 1
I made my minimum payment due 4
I made my payment anyways on XX/XX/XXXX. 1
I made my payment on XX/XX/XXXX. When I called a representative with Capitol One on XX/XX/XXXX to have them explain this 1
I made my payment on XX/XX/XXXX. When I called a representative with XXXX XXXX on XX/XX/XXXX to have them explain this 1
I made my typical additional payment ( XXXX ) towards principal as I have done for many years with XXXX XXXX following the directions I received from the branch. 1
I made my {$39.00} payment and now they say I owe XXXX! I very frustrated! ( This is the message I sent Kohls online cs message center ) ( this is what they wrote back ) CompletedMemo : Thank you for contacting us regarding the minimum payment for your Kohl 's Charge account. I appreciate the opportunity to review your concern. Upon review 1
I made no mistake. How is it legal that I'm the one paying a fee?! 1
I made numerous payments to Bank of America for credit card # XXXX 1
I made payment 1
I made payments on my second XXXX 1
I made payments on my students loan every time I got paid because at $ XXXX- I couldnt afford my student loan payment to Navient. Even a year later when my company began paying me 1 % of our sales in commission IF I hit my XXXX target 1
I made purchases in anticipation of a promised reward that was then withheld from me. 1
I made qualifying purchases while both accounts were open and in good standing. Those transactions generated rewards which would have posted with the XX/XX/XXXX cycle. 1
I made the credit card transaction on XX/XX/XXXX 1
I made the decision not to renew. 1
I made the decision to close my business account with XXXX on XX/XX/XXXX. 1
I made the following payments on my account : XX/XX/2018 {$120.00} XX/XX/2018 {$120.00} XX/XX/2018 {$120.00} This cleared the total balance 1
I made the payment for the XX/XX/XXXX billing cycle. However 1
I made the payment for XXXX on the XXXX 1
I made the payment within the specified time frame. 4
I made the purchase specified on the XXXX. However 1
I made the request for the document and they denied it 2
I made those charges in the States 4. ) I traveled to XXXX a year prior 1
I made those payments because I never got this stinking form and didn't want any trouble on my credit report. I was sadly mistaken. 4
I made two ( 2 ) payments 1
I made two attempt to follow up on the refund 1
I made yet another attempt and 1
I magically received an email from Chase for the first time in over 2 years that my credit card payment for that account was past due. This upset me even more but I made the payment to bring the account current. Today I paid off both cards via XXXX XXXX through a lump sum payoff.,,JPMORGAN CHASE & CO.,IL,60641,,Consent provided,Web,2021-03-08,Closed with explanation,Yes,N/A,4195010 1
I magically received an email from XXXX for the first time in over 2 years that my credit card payment for that account was past due. This upset me even more but I made the payment to bring the account current. Today I paid off both cards via XXXX XXXX through a lump sum payoff.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
I mailed a letter to the address in XXXX 1
I mailed a letter with a partial payment and written request for the title 1
I mailed copies of my paystubs and copies of my new Driver 's License after I had lost my old one. 3
I mailed in my payment and again it was lost my chase. Researched my bank records and show that the payment was not received. I was out of the country and called the payment in on XXXX/XXXX/2016. Chase took two days to reflect that the payment and my online inaccurately reflect that payment was made on XXXX/XXXX/16. This is due to bank error because I made the payment on XXXX/XXXX/2016. As such 1
I mailed it to a PO Box in XX/XX/XXXX and got no response. This is turning into an obnoxious game that I am not enjoying. Three separate entities have already figured out why I changed my name 1
I mailed my XXXX payment 1
I mailed the notarized Wells Fargo Bank Affidavit of Forgery to XXXX XXXX at XXXX. I have not received a response from XXXX yet. I have uploaded a copy of the notarized Affidavit of Forgery that I was asked to sign from Wells Fargo. 1
I mailed the re certification and emailed the re certification as well to make sure it was 100 % complete. On Monday XXXX XXXX 1
I mailed to their XXXX XXXX XXXX XXXX Florida XXXX and also faxed to their fax XXXX XXXX XXXX all the pertinent documentation proven my dispute. Next 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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