Total complaints
1
Filed since When
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I made my last payment using checking account ending in XXXX. Wait! The system is saying that I did it right! It says I made the payment out of acct ending in XXXX but BofA debited the old acct ending in XXXX! ( I created a video with sound to prove that i made the payment on acct XXXX! I did it right ).'s complaint history from CFPB public records. 1 consumers have filed complaints since When. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since When
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I made my last payment using checking account ending in XXXX. Wait! The system is saying that I did it right! It says I made the payment out of acct ending in XXXX but BofA debited the old acct ending in XXXX! ( I created a video with sound to prove that i made the payment on acct XXXX! I did it right ).'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I realized that there was an option to make a payment via the phone system so I did. I entered my checking account routing # and checking account # ( account ending in XXXX ) | 1 |
| Issue | Complaints |
|---|---|
| not the old one ending in XXXX that I dont use and that BofA tried to debit for my last 3 autopays in error ). I made the {$500.00} payment. A few days later | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I made my last payment using checking account ending in XXXX. Wait! The system is saying that I did it right! It says I made the payment out of acct ending in XXXX but BofA debited the old acct ending in XXXX! ( I created a video with sound to prove that i made the payment on acct XXXX! I did it right ). has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to When, and the most recent logged activity is When i cal, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I made my last payment using checking account ending in XXXX. Wait! The system is saying that I did it right! It says I made the payment out of acct ending in XXXX but BofA debited the old acct ending in XXXX! ( I created a video with sound to prove that i made the payment on acct XXXX! I did it right ). reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I realized that there was an option to make a payment via the phone system so I did. I entered my checking account routing # and checking account # ( account ending in XXXX )", and the single most common underlying issue is "not the old one ending in XXXX that I dont use and that BofA tried to debit for my last 3 autopays in error ). I made the {$500.00} payment. A few days later".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I made my last payment using checking account ending in XXXX. Wait! The system is saying that I did it right! It says I made the payment out of acct ending in XXXX but BofA debited the old acct ending in XXXX! ( I created a video with sound to prove that i made the payment on acct XXXX! I did it right ).: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I made my last payment using checking account ending in XXXX. Wait! The system is saying that I did it right! It says I made the payment out of acct ending in XXXX but BofA debited the old acct ending in XXXX! ( I created a video with sound to prove that i made the payment on acct XXXX! I did it right ). has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I made my last payment using checking account ending in XXXX. Wait! The system is saying that I did it right! It says I made the payment out of acct ending in XXXX but BofA debited the old acct ending in XXXX! ( I created a video with sound to prove that i made the payment on acct XXXX! I did it right ). has a 0% timely response rate to CFPB complaints.
The most common issue reported against I made my last payment using checking account ending in XXXX. Wait! The system is saying that I did it right! It says I made the payment out of acct ending in XXXX but BofA debited the old acct ending in XXXX! ( I created a video with sound to prove that i made the payment on acct XXXX! I did it right ). is "not the old one ending in XXXX that I dont use and that BofA tried to debit for my last 3 autopays in error ). I made the {$500.00} payment. A few days later" in the "I realized that there was an option to make a payment via the phone system so I did. I entered my checking account routing # and checking account # ( account ending in XXXX )" product category.
Read our methodology — how this data is sourced, computed, and verified.