Total complaints
2
Filed since Back
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows I made an agreement to settle the debt and paid {$880.00}. Since 2018's complaint history from CFPB public records. 2 consumers have filed complaints since Back. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since Back
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I made an agreement to settle the debt and paid {$880.00}. Since 2018's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXXXXXX XXXX charged off a debt related to a XXXX account. I was informed that I could settle this debt for {$900.00} | 1 |
| Synchrony Bank charged off a debt related to a CareCredit account. I was informed that I could settle this debt for {$900.00} | 1 |
| State | Complaints |
|---|---|
| I have been harassed with letters and phone calls from MCM | 1 |
| I have been harassed with letters and phone calls from XXXX | 1 |
| Issue | Complaints |
|---|---|
| MCM is now requesting a balance of {$4300.00} | 1 |
| XXXX is now requesting a balance of {$4300.00} | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I made an agreement to settle the debt and paid {$880.00}. Since 2018 has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Back, and the most recent logged activity is Background, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I made an agreement to settle the debt and paid {$880.00}. Since 2018 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXXXXXX XXXX charged off a debt related to a XXXX account. I was informed that I could settle this debt for {$900.00}", and the single most common underlying issue is "MCM is now requesting a balance of {$4300.00}".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I made an agreement to settle the debt and paid {$880.00}. Since 2018: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I made an agreement to settle the debt and paid {$880.00}. Since 2018 has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
I made an agreement to settle the debt and paid {$880.00}. Since 2018 has a 0% timely response rate to CFPB complaints.
The most common issue reported against I made an agreement to settle the debt and paid {$880.00}. Since 2018 is "MCM is now requesting a balance of {$4300.00}" in the "XXXXXXXX XXXX charged off a debt related to a XXXX account. I was informed that I could settle this debt for {$900.00}" product category.
Read our methodology — how this data is sourced, computed, and verified.