Total complaints
1
Filed since The
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I made my payment on XX/XX/XXXX. When I called a representative with XXXX XXXX on XX/XX/XXXX to have them explain this's complaint history from CFPB public records. 1 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since The
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I made my payment on XX/XX/XXXX. When I called a representative with XXXX XXXX on XX/XX/XXXX to have them explain this's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| it clearly shows my payment due date is on the XXXX of each month and this is also what XXXX XXXX told me many times over the phone. And when I review my payment history | 1 |
| State | Complaints |
|---|---|
| they just tell me to file a dispute with the credit bureaus. I told them I already did that and they rejected my claim saying the late payments were accurate and since that doesn't make sense to me based on what I see | 1 |
| Issue | Complaints |
|---|---|
| but some of the months they reported me as being 30 days late | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I made my payment on XX/XX/XXXX. When I called a representative with XXXX XXXX on XX/XX/XXXX to have them explain this has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The reason, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I made my payment on XX/XX/XXXX. When I called a representative with XXXX XXXX on XX/XX/XXXX to have them explain this reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "it clearly shows my payment due date is on the XXXX of each month and this is also what XXXX XXXX told me many times over the phone. And when I review my payment history", and the single most common underlying issue is "but some of the months they reported me as being 30 days late".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I made my payment on XX/XX/XXXX. When I called a representative with XXXX XXXX on XX/XX/XXXX to have them explain this: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I made my payment on XX/XX/XXXX. When I called a representative with XXXX XXXX on XX/XX/XXXX to have them explain this has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I made my payment on XX/XX/XXXX. When I called a representative with XXXX XXXX on XX/XX/XXXX to have them explain this has a 0% timely response rate to CFPB complaints.
The most common issue reported against I made my payment on XX/XX/XXXX. When I called a representative with XXXX XXXX on XX/XX/XXXX to have them explain this is "but some of the months they reported me as being 30 days late" in the "it clearly shows my payment due date is on the XXXX of each month and this is also what XXXX XXXX told me many times over the phone. And when I review my payment history" product category.
Read our methodology — how this data is sourced, computed, and verified.