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Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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25.6K companies starting with "I"

Showing 4.5K–4.5K of 25.6K

Sort by: Name Most Complaints Timely Response
Company Complaints
I immediately request that you ( Chase and/or XXXX XXXX XXXX ) refrain from addressing mail as Occupant or Resident. I immediately request that all mail be properly addressed to me and bear my name 1
I immediately requested USAA to begin physically mailing all paperwork to me. In further violation of MLA and FCRA laws 1
I immediately went there and spoke to the bank manager who 2
I immediately went to my branch and informed my branch manager 1
I immediately went to the site and it's all perfectly clear that I need to renew my payment plan. Go figure! 1
I immediately went to the XXXX XXXX XXXX located next to Key Bank and through the Internet I printed out from my bank account all transactions from the moment of opening my account in the summer of XXXX through that current moment. Thus 1
I immigrated to the United states XX/XX/XXXX from XXXX. My father was a XXXX politician and very wealthy 1
I inadvertently failed to list NFCU as the lienholder on the title. 1
I inadvertently left the physical check in one of our work vehicles and failed to destroy it. 1
I inadvertently missed the XXXX payment. Unbeknownst to me at the time 3
I included a form to fill out with the exact specifications that are needed in order to validate this debt is in fact accurate 1
I included an extra {$8.00} tip on top of it for the good service bringing the total charge to {$170.00}. 1
I included copies of bank statements reflecting this additional income. 1
I included copies of my proof of identification 1
I included notarized documents from my attorney supporting my identity theft claims and disputing the validity of the items in question. 1
I included the announcement of my grandmother 's funeral. It shows the funeral happening on XX/XX/2020 2
I included the announcement of my XXXX XXXX XXXX. It shows the funeral happening on XX/XX/2020 1
I incur greater interest charges. 1
I incurred a {$32.00} late fee and am a past-due customer 1
I incurred additional 1
I indicated that I didn't seem to have a choice to extend the rate or not. My assumption was that if I chose not to pay the fee 1
I inexplicably continued to receive Urgent Request '' emails from Mr. XXXX and AmeriSave requesting that I provide information on my loan application which others at AmerSave at the same time were trying to persuade me that AmeriSave 1
I informed XXXX '' that I was recording the call for my protection under federal consumer protection rights. XXXX '' then told me that Equifax records the call but I was not allowed to record due to Equifax 's policies. I then stated that I was in a state that requires consent to recording and I was not informed that the call was being recorded UNTIL I stated that I was recording the call. Thus 1
I informed XXXX '' that I was recording the call for my protection under federal consumer protection rights. XXXX '' then told me that XXXX records the call but I was not allowed to record due to XXXX 's policies. I then stated that I was in a state that requires consent to recording and I was not informed that the call was being recorded UNTIL I stated that I was recording the call. Thus 1
I informed her all the charges from XXXX XXXX 2016 to the present were unauthorized. I identified these charges and incredibly this fraud investigator refused to take my report. She informed me that since my card was revoked. ( NOTE : card was revoked due to fraud transactions ) She was unable to take the report and transferred me to the Debt solutions department. Debt solutions dept. was not open 1
I informed her and asked her if that was the 3 letter abbreviation one. Again she wouldnt answer me. Then she started treating me like I was stupid. She asked me in several different ways why I would trust doing a wire transfer that far away and how I trusted it. She stated money could be be taken several ways along the route. I explained under a dollar is sent back and forth between banks and that's how you know. Then you check. I also sent a fairly large amount over first and once that showed up 1
I informed her that I no longer want to do business with chase and I needed my money to pay my rent 1
I informed her that I would be filing a formal complaint with the Consumer Federal Protection Bureau. 1
I informed her they have my address incorrectly and needs to be corrected. She informs me I need to send a copy of my drivers license 1
I informed him that he was rude and this tactic was appalling. 1
I informed Hyundai of my intent to purchase my vehicle. Hyundai confirmed to me and to CFPB in their complaint response # XXXX that they provided me with a residual value buyout quote in XX/XX/XXXX. That information was also published on my personal account portal at the companys website www.hmfusa.com. In an anticipatory breach of my XXXX lease agreement surrounding my intended lease-end buyout 1
I informed Ms. XXXX that I would like to redo my loan modification and she agreed that would be the best option. 1
I informed PNC back in XXXX during the third Short Sale application 1
I informed SallieMae that their automatic debits must stop because I had no income 1
I informed the property management team and the booking site of the issues. I also began fervently looking for a hotel knowing very well that I was not being supported by either the property management team or the booking site in which I reserved and paid for the apartment. They were giving me mouth service about compensation but doing nothing to rectify the situation. 1
I informed the repo agent that I intended to call the police 1
I informed the supervisor that I wanted to surrender the vehicle 1
I informed them over the phone and via email that because they can not provide an alternative flight 1
I informed them that this matter was still in dispute with my insurance and Premier Diagnostic and should not have been sent to collections under AB 1020s prohibition on collection efforts during insurance disputes. The representative stated she was unfamiliar with the law but would note the dispute on my account and advised me to contact XXXX XXXX again. 1
I informed this rep that I had already received this once-per-year option and would likely not be eligible for it. I was then informed that we could make a payment plan 1
I informed XXXX that once a consumer exercise their right of rescind the security interest is automatically negated regardless of its status and whether or not it was recorded or perfected pursuant to 12 CFR 1026.23 ( d ) ( 1 ). Nothing else was mentioned about the right of rescission besides her stating this is our finding. 1
I informed XXXX XXXX via telephone to immediately cancel the automatic renewal of your charges for XXXX XXXX XXXX. XXXX XXXX representatives ( XXXX 1
I initially begin populating my account with invoices and payment options for my XXXX XXXX XXXX XXXX. I used Square Invoicing 1
I initiated efforts to expedite the verification of my identity due to a severe and immediate financial hardship. 1
I initiated the sale of all other crypto-currency Coinbase was holding for me and I received that deposit on XX/XX/XXXX. 1
I initiated the transfer. 1
I inquire how that impacts the principal and if more goes toward the principal for subsequent payments 1
I inquired a few times about having someone do a walk-through with me before moving out of the apartment. I was told the first time that a walkthrough could be scheduled and was told later that the leasing office personnel didnt have the capacity to do walkthroughs with every tenant so my request would not likely be granted. I expressed my concerns about not being allowed an opportunity to do a walkthrough and resolve any issues. 1
I inquired about depositing funds weekly into the same account. The teller was unable to answer and called upon another employeean older XXXX male with glasses and facial hairwho informed me that I would need to open a different savings account for that purpose. 1
I inquired about it 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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