I inquired a few times about having someone do a walk-through with me before moving out of the apartment. I was told the first time that a walkthrough could be scheduled and was told later that the leasing office personnel didnt have the capacity to do walkthroughs with every tenant so my request would not likely be granted. I expressed my concerns about not being allowed an opportunity to do a walkthrough and resolve any issues.

What the CFPB Record Shows About I inquired a few times about having someone do a walk-through with me before moving out of the apartment. I was told the first time that a walkthrough could be scheduled and was told later that the leasing office personnel didnt have the capacity to do walkthroughs with every tenant so my request would not likely be granted. I expressed my concerns about not being allowed an opportunity to do a walkthrough and resolve any issues.

I inquired a few times about having someone do a walk-through with me before moving out of the apartment. I was told the first time that a walkthrough could be scheduled and was told later that the leasing office personnel didnt have the capacity to do walkthroughs with every tenant so my request would not likely be granted. I expressed my concerns about not being allowed an opportunity to do a walkthrough and resolve any issues. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I su, and the most recent logged activity is I submitte, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, I inquired a few times about having someone do a walk-through with me before moving out of the apartment. I was told the first time that a walkthrough could be scheduled and was told later that the leasing office personnel didnt have the capacity to do walkthroughs with every tenant so my request would not likely be granted. I expressed my concerns about not being allowed an opportunity to do a walkthrough and resolve any issues. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the resident must clean each kitchen appliance thoroughly and that the XXXX would", and the single most common underlying issue is "the refrigerator ( fridge and freezer sections with all drawers removed and thoroughly washed and disinfected )".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I inquired a few times about having someone do a walk-through with me before moving out of the apartment. I was told the first time that a walkthrough could be scheduled and was told later that the leasing office personnel didnt have the capacity to do walkthroughs with every tenant so my request would not likely be granted. I expressed my concerns about not being allowed an opportunity to do a walkthrough and resolve any issues.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.