2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

25.6K companies starting with "I"

Showing 4.5K–4.5K of 25.6K

Company Complaints
I inquired with Customer Service again. I was told that I was given the wrong email address 1
I inquired with the TD banks branch manager at XXXX XXXX XXXX XXXX XXXX XXXX 1
I inserted it into the ATM and created a new pin. However 1
I insist again and ask him to give me the result of the investigation 1
I insist on the immediate removal of my profile. 1
I insist that Chase provide me a claim ID 1
I insisted he slow down for a moment so that I could understand the so-called problem. I asked him if I was being required to activate the new card because it is more secure. He responded that it was equally secure '' but it is more updated 1
I insisted on speaking to a manager named XXXX from the same office. XXXX confirmed XX/XX/XXXX was not a bank holiday and gave me a completely different reason for the extra overdraft and returned payment fee. He explained that Chase Bank doesnt process payments necessarily as they come in and that they cash checks & purchases from the highest to the lowest 1
I insisted that Citi remove the inquiry ; over the ensuing weeks 1
I insisted that I didnt authorize the disputed {$550.00} charge and I asked her to provide me with a copy of the disputed {$550.00} charge and all receipts with my signature from XXXX XXXX XXXX before she refund them the disputed charge. I advised that I didnt sign 1
I instead called XXXX customer support on XXXX and another representative confirmed that they saw two duplicate charges and filed a dispute on my behalf. I was then instructed to upload my invoice for my purchase highlighting that it was a single purchase of {$630.00} and not two. 1
I instead submitted a PDF file of my financial account statement from my college 1
I instructed that only the information matching what is currently listed on my government-issued ID should appear in their systems. 1
I intend to bring suit against XXXX Santander Consumer USA XXXX for XXXX damages or specify relief ). Report a positive balance this month and every month after to the credit bureaus for the accounts to reflect in a positive standing currently after my title is given to me free and clear of any liens. Please send the title and total invoice amount to the address listed. I am seeking compensation for the damages. To resolve the dispute or claim 1
I intend to close my account ( Checking and Credit ) due to the blatant fraud and the inadequate handling of the matter by Citi. 1
I intend to escalate this matter to the FTC 1
I intend to file paperwork to get the default judgment they had entered against my set aside and demand proof of the debt. I have pleaded 1
I intend to pursue all available legal remedies 1
I intend to pursue legal action against Experian for its continued disregard of my consumer rights.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,UT,84119,,Consent provided,Web,2025-01-30,Closed with explanation,Yes,N/A,11848905 1
I intend to seek redress in civil action for recovery of damage 1
I intentionally did not do any of the above 1
I interrupted him and said do not do anything to my account till I speak to your manager ''. 1
I invested {$1000.00} XXXX with commissions and the purchase transaction was about {$1200.00} XXXX. I started making a profit on a small investment. I liked the idea of profit 1
I investigated my autopay options through the servicer 1
I invite anyone to listen to these calls if possible. 1
I invoke 15 U.S.C. 1666b : unless they can prove the billing statement for each alleged missed payment was sent 21+ days before the due date 3
I invoked my specified remedy as a consumer 2
I just archive these emails as I regard them as status quo. 1
I just believe that even if I lost 1
I just bought the house. He then told me he would turn the water back on as the water company is not allowed to turn the water off if someone is living in the home. 1
I just can say your company office correspondences have much confusion and need to clarify the matter when XXXX was closed 1
I just did as I was instructed by a banking professional. I also asked her why the teller would have stated a cashiers check with a VOID watermark would not have been caught by them and stopped since they are supposed to be trained for this? She had no answer. It was only then that XXXX backed off and stated that she would be my sole contact and that she would work with me to resolve the issue. I had already instructed the lien holder on the boat 1
I just didnt realize it at the time. And this is how my delinquency 1
I just don't think it's fair for my credit score to take such a major hit without my fault. 1
I just don't want her to lose her home 1
I just found out that they changed my FIXED mortgage monthly payment and made it higher. Can they do that??,,CARRINGTON MORTGAGE SERVICES 1
I just had to hang up. 1
I just have to hope SOMEONE is willing to help. EWS has proven to not care enough to do so. 1
I just hope that someone could help me in this situation. I have submitted the bill pay receipt and my account transaction activity.,Company believes the complaint provided an opportunity to answer consumer's questions,AMERISAVE MORTGAGE CORPORATION,PA,19027,,Consent provided,Web,2021-04-29,Closed with explanation,Yes,N/A,4337474 1
I just knew they meant trouble. ) I sent letters that month that were only acknowledged as received by the bank ... on XXXX XXXX 1
I just need my money back. this is the worst banking experience so far in my life. 1
I just need to call in to verify myself for a while. 1
I just need to follow up and make sure to file a dispute once settled and make sure to complete and submit forms and keep in touch. 1
I just need to wait. I asked to get this information in writing for records but she said they dont have any such system in place ( NEWREZ expects its customer to keep calling and keep writing emails but they dont have any system of writing back to the customer - again demonstrating how pathetic their customer care/communication systems are ). All this while I have written numerous emails to them as well 1
I just needed to make sure I switch before we when back into repayment in XX/XX/XXXX. I said 1
I just opened it today and was attacked by this bank.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,RoundPoint Mortgage Servicing LLC,NY,117XX,Older American,Consent provided,Web,2022-07-06,Closed with explanation,Yes,N/A,5743284 1
I just opened XX/XX/XXXXs statement ; it 's XX/XX/XXXX ). 1
I just paid it 1
I just paid the balance due from forbearance which was about {$1200.00} because I was paying {$800.00} for 3 months vs {$1200.00} for 3 months just to bring my account up to date. Then I paid XX/XX/XXXX in XX/XX/XXXX just to make them happy. In mid XX/XX/XXXX 1
I just realized that the 'new guy '' sent me an email to request a hand-signature or wet-signed '' copy of the request to get an updated mortgage payoff. Again 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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