Total complaints
1
Filed since Back
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I informed Hyundai of my intent to purchase my vehicle. Hyundai confirmed to me and to CFPB in their complaint response # XXXX that they provided me with a residual value buyout quote in XX/XX/XXXX. That information was also published on my personal account portal at the companys website www.hmfusa.com. In an anticipatory breach of my XXXX lease agreement surrounding my intended lease-end buyout's complaint history from CFPB public records. 1 consumers have filed complaints since Back. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Back
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I informed Hyundai of my intent to purchase my vehicle. Hyundai confirmed to me and to CFPB in their complaint response # XXXX that they provided me with a residual value buyout quote in XX/XX/XXXX. That information was also published on my personal account portal at the companys website www.hmfusa.com. In an anticipatory breach of my XXXX lease agreement surrounding my intended lease-end buyout's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XX/XX/XXXX | 1 |
| State | Complaints |
|---|---|
| I asked Hyundai why the residual value was greater than the lease contract allowed and requested them to please review the terms and reconfirm the lease buyout numbers. I asked for a written itemized breakdown of the vehicles residual value. Hyundai never responded back to me or adjusted the residual value to the correct amount in my HMF online account portal. At purchase in XX/XX/XXXX | 1 |
| Issue | Complaints |
|---|---|
| I dealt directly with Hyundai Motor Finance since the dealership where I purchased the vehicle | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I informed Hyundai of my intent to purchase my vehicle. Hyundai confirmed to me and to CFPB in their complaint response # XXXX that they provided me with a residual value buyout quote in XX/XX/XXXX. That information was also published on my personal account portal at the companys website www.hmfusa.com. In an anticipatory breach of my XXXX lease agreement surrounding my intended lease-end buyout has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Back, and the most recent logged activity is Background, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I informed Hyundai of my intent to purchase my vehicle. Hyundai confirmed to me and to CFPB in their complaint response # XXXX that they provided me with a residual value buyout quote in XX/XX/XXXX. That information was also published on my personal account portal at the companys website www.hmfusa.com. In an anticipatory breach of my XXXX lease agreement surrounding my intended lease-end buyout reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XX/XX/XXXX", and the single most common underlying issue is "I dealt directly with Hyundai Motor Finance since the dealership where I purchased the vehicle".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I informed Hyundai of my intent to purchase my vehicle. Hyundai confirmed to me and to CFPB in their complaint response # XXXX that they provided me with a residual value buyout quote in XX/XX/XXXX. That information was also published on my personal account portal at the companys website www.hmfusa.com. In an anticipatory breach of my XXXX lease agreement surrounding my intended lease-end buyout: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I informed Hyundai of my intent to purchase my vehicle. Hyundai confirmed to me and to CFPB in their complaint response # XXXX that they provided me with a residual value buyout quote in XX/XX/XXXX. That information was also published on my personal account portal at the companys website www.hmfusa.com. In an anticipatory breach of my XXXX lease agreement surrounding my intended lease-end buyout has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I informed Hyundai of my intent to purchase my vehicle. Hyundai confirmed to me and to CFPB in their complaint response # XXXX that they provided me with a residual value buyout quote in XX/XX/XXXX. That information was also published on my personal account portal at the companys website www.hmfusa.com. In an anticipatory breach of my XXXX lease agreement surrounding my intended lease-end buyout has a 0% timely response rate to CFPB complaints.
The most common issue reported against I informed Hyundai of my intent to purchase my vehicle. Hyundai confirmed to me and to CFPB in their complaint response # XXXX that they provided me with a residual value buyout quote in XX/XX/XXXX. That information was also published on my personal account portal at the companys website www.hmfusa.com. In an anticipatory breach of my XXXX lease agreement surrounding my intended lease-end buyout is "I dealt directly with Hyundai Motor Finance since the dealership where I purchased the vehicle" in the "XX/XX/XXXX" product category.
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