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Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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25.6K companies starting with "I"

Showing 4.4K–4.5K of 25.6K

Sort by: Name Most Complaints Timely Response
Company Complaints
I hope these recordings can and will be retrieved to substantiate my claims. 1
I hope they recorded my calls to show that the employee here overcharged me for my application and they definitely did the same to many other applicants. 1
I hope they recorded my calls to show that the employee here overcharged me for my application and they definitely did the same to many other applicants. I respectfully request you investigate in this matter and eliminate this corruption practice. Best.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,MD,212XX,,Consent provided,Web,2022-04-01,Closed with explanation,Yes,N/A,5391515 1
I hope this communication reaches you well. I am writing to file a formal complaint and seek your intervention in a matter concerning an unauthorized transaction on my Bank of America debit card 1
I hope this helps somewhat. 1
I hope to resolve this issue effectively and efficiently.,,EQUIFAX 1
I hope to resolve this issue effectively and efficiently.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
I hope to see that The Mr. Cooper Group is held accountable for their repeated malicious mistakes that continue to damage my family! 1
I hope you are well. We will send a full refund check to XXXX. Can you please confirm her address? Thank you. '' I confirmed the address via email on XXXX XXXX XXXX XXXX XXXX XXXX 1
I hope you can understand 1
I hope. 1
I hoped it would be resolved more quickly there. 1
i hsve recordings 1
I hung up and left. I dialed again 1
I hung up but did not feel good about the conversation or how it appeared that XXXX did not do what he promised. XXXX did not ask for the officers number or the police station that I filed the claim. I called back and spoke with an agent by the name of XXXX. I asked to speak with a manager in which she stated that there was not one on site. I asked if she was in a call center in which she replied yes. I stated that I found it hard to believe that there was not one on site. She changed her statement saying that one was not available. I explained why I needed to speak with one in which she recommended that I contact the Executive Offices. She provided me with that information and we ended our interaction. On XX/XX/XXXX 1
I hung up. 3
I I appreciate you guys help in this case Account Details Bureau Name XXXX XXXX XXXX Original Lender XXXX XXXX XXXX XXXX Account Type Not Reported Responsibility Individual Credit Limit Not Reported Highest Balance {$4200.00} Payment Details Amount Past Due Not Reported Date of Last Payment Not Reported Monthly Payment Not Provided Payment Frequency Not Reported phone number XXXX address : XXXX XXXX XXXX XXXX XXXX XXXX NV,,Clark County Collection Service,NV,89103,,Consent provided,Web,2018-10-24,Closed with explanation,Yes,N/A,3055473 1
I identified numerous unauthorized inquiries and fraudulent accounts opened in my name 1
I if I still wanted to apply for a modification 1
I imagine very few people would purchase them in the first place. 1
I immediately accessed my account online and paid the entire outstanding balance 2
I immediately called Citi requesting to cancel this auto-draft so that I could make a replacement payment for the remaining statement balance. They told me that this was not possible 1
I immediately called customer service within minutes of discovering the fraud to request the transaction be refused. 1
I immediately called navy federal to cancel my debit card 1
I immediately called SPS 1
I immediately called the BOA customer service number and told them that this second withdrawal was not authorized. The customer service agent insisted that I had authorized this second withdrawal because her computer indicated that I had. I informed her that her computer was wrong and I did not authorize this second payment. I was eventually referred to BOA 's credit card fraud unit. This second BOA agent apologized for the unauthorized withdrawal and told me that BOA was having problems with its computer and that many customers were experiencing the same problem duplicate withdrawals from their accounts. She assured me that this problem would be remedied and that the second payment would be returned to my bank account. The second payment never was returned 1
I immediately called the fraud department to report the XXXX charges as fraudulent 1
I immediately called the store and was advised that they are allowed to submit a purchase amount 10 % higher than the approved financed total XXXX {$1200.00} + 10 % = {$1300.00} ). Never should a company make decisions on your behalf & should ALWAYS obtain the consent of the customer prior to.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,AZ,85040,,Consent provided,Web,2020-12-30,Closed with non-monetary relief,Yes,N/A,4037864 1
I immediately contacted all banks involved 1
I immediately contacted Amex via online chat on XX/XX/21 to figure out what happened and to offer to make a manual payment of the exact amount that should have been drafted to avoid any interest on my account. 1
I immediately contacted both American Express and XXXX customer support through chat and phone on XX/XX/XXXX and XXXX 1
I immediately contacted Capital One to report the issue. 1
I immediately contacted their customer service division. Things went immediately from bad to worse. According to them 1
I immediately contacted XXXX XXXX multiple times within hours on the same day of the fraudulent charge to report the unauthorized transaction and requested that it be stopped. I called so frequently that the XXXX XXXX agent eventually stopped answering my calls. 1
I immediately demanded explanations from XXXX my lump sum deficiency suddenly disappeared and my payment increased by about {$200.00} instead of {$400.00}. But most people do not challenge deficiencies since they think it was done in good faith 2
I immediately filed a claim notice on XX/XX/year> to litigate the matter 1
I immediately filed a dispute with Paypal. There was no option for wrong transaction amount or fraudulent company 1
I immediately filed a Notice of Response as soon as I could on XX/XX/XXXX 1
I immediately filed a police report.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK 1
I immediately filed an FTC Identity Theft Report ( Reference # : XXXX ) and a police report with my local department on XX/XX/year>. I also contacted the credit bureaus and requested fraud alerts to be placed on my file. Despite my disputes 1
I immediately left cleaning my yard and went to the Navy Federal Credit Union located at XXXX Hwy XXXX XXXX XXXX 1
I immediately looked into how to contact Nelnet over the phone and had assistance in logging into my account finally. 1
I immediately looked into how to contact XXXX over the phone and had assistance in logging into my account finally. 2
I immediately made a double payment to cover the inaccurately reported late payment 1
I immediately made a payment and believed that my autopay would resume the following month ( I always pay my student loans on autopay and had no reason to think that Ed Financial would cancel my standing autopay instructions without communicating with me ). 1
I immediately notified both the finance company American Credit Acceptance 1
I immediately notified Veros credit of the error in their demand. Unfortunately 1
I immediately paid them off in full. 1
I immediately reached out to Chase Bank to dispute the transaction. A representative from the bank provided reassurance that the matter would be addressed once the transaction moved from pending to posted. However 1
I immediately reported them to Capital One. 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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