2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

25.6K companies starting with "I"

Showing 2.8K–2.8K of 25.6K

Company Complaints
I expect immediate deletion. These errors have caused me serious financial and emotional XXXX. I request that the CFPB hold the responsible data furnishers and credit bureaus accountable and ensure these violations are corrected without delay.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,30121,,Consent provided,Web,2025-07-16,Closed with explanation,Yes,N/A,14681580 1
I expect it to be removed from my credit report immediately. Please confirm in writing that the account has been removed/Deleted. Thank you for your attention to this matter. I look forward to your prompt response. XXXX XXXX XXXX.,,ALLY FINANCIAL INC.,VA,220XX,,Consent provided,Web,2024-12-11,Closed with explanation,Yes,N/A,11094642 1
I expect that your agency will implement adequate measures to prevent any reinsertion of this previously deleted information 1
I expect the account information to be corrected and accurately updated across all bureaus.,,CAPITAL ONE FINANCIAL CORPORATION,MA,01960,,Consent provided,Web,2024-12-07,Closed with explanation,Yes,N/A,11052536 1
I expect the credit reporting to be corrected. 8
I expect these listed accounts to be deleted and blocked within ( 4 ) business days. This is clearly an identity theft issue. I am also entitled to receive a free copy of my credit report 3
I expect this item will be removed from my credit files immediately. Thank you for your prompt attention to this matter. I look forward to resolving this matter as soon as possible. Regards 1
I expect to be treated with respect 1
I expect to receive proper and fair treatment from my mortgage company. If your company is unable or unwilling to provide that 1
I expect TransUnion to provide me with an updated copy of my credit report reflecting the accurate information within the same timeframe. 1
I expect you to permanently remove this entry from all consumer credit reporting agencies,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Radius Global Solutions LLC,TX,77035,,Consent provided,Web,2025-07-10,Closed with non-monetary relief,Yes,N/A,14537310 1
I expected a call back. No one called. 1
I expected that I was on track to meet all requirements to earn this bonus. 1
I expected the balance to be XXXX by this time. 1
I expected the derogatory payment reports associated with it to be removed also.,,EQUIFAX 1
I expected the derogatory payment reports associated with it to be removed also.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA 1
I expected the next AutoPay payment to be made on XX/XX/XXXX. 1
I expected the usual processing time for a check of this type 1
I expected them to honor their word 1
I expected XXXX to arrange me a reservation at XXXX XXXX for the specified date.On the day of the reservation 1
I expected XXXX would honor the terms of the promotion that they presented to me during the account opening process. That was not the case which is disappointing.,,FIRST NATIONAL BANK OF PENNSYLVANIA,NC,282XX,,Consent provided,Web,2022-07-29,Closed with monetary relief,Yes,N/A,5824457 1
I experienced a separate fraud incident in which nearly {$1000.00} was wired out of my Wells Fargo account while I was still in possession of my debit card at a baseball game. In that instance 1
I experienced a sudden downgrade in service. My card was declined on numerous occasions despite the fact it was not locked. I reached out to support and they assured me it should work for in-store purchases despite the fact it was being denied saying : Thanks for letting us know and apologies for any confusion caused. Rest assured that your card is currently available for in-store use. 1
I experienced damages in the form of embarrassment and anxiety.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,WA,99354,,Consent provided,Web,2021-03-16,Closed with explanation,Yes,N/A,4216954 1
i explain what happen 1
I explained I get paid once a month and that all my obligations must be addressed during this time frame of the XXXX. No one appeared to have any concern or provided any customer service beyond what the textbook stated. I then went to the branch located in Downtown XXXX XXXX at the BOFA building where I had the worst encounter with who I believe was the branch manager. Without even looking at my account stated that he could not lift the hold that was placed on my check. He stated he had never seen a hold on a XXXX check and advised me to contact my employer and have them cancel the check because BOFA was already verifying '' my funds. He did not bother to sit down and speak to me and when I referenced the deposit agreement of the {$200.00} he stated the bank may '' release 1
I explained my information. But according to her they show NOTHING ME BEING A DO NOT CALL LIST. So the company was now lying to me 1
I explained my plight again and asked if there was anything that could be done without pulling my credit? Wherein she informed me my credit had already been pulled!!!! WHAT???? Unbelievable. I was then informed I had no spending limit but a credit limit 1
I explained our situation to them and they were still adamant that I pay 1
I explained that 1
I explained that I did not receive notice of the request. I went on to explain the situation and that we did not receive a cancellation notice or a cancellation number. The representative told me to send what I had for further review. This was completed on XX/XX/XXXX. 1
I explained that I did pay 1
I explained that I was not accepting the offer and that I put in a tracking number of all zeroes and a carrier ID of No Carrier to be able to submit the form but that 1
I explained that i will NOT deposit anymore money with them until this is resolved 1
I explained that she needs to get control over her classroom because there are too many people paying too much money and actually want to learn. She said she would discuss the problem in the next class. The next class happened and she said nothing 1
I explained the same thing I had explained to XXXX. He said that he would review the call an get back to me. I advised him that I was filing a complaint against this person named XXXX and the Colorado Attorney Generals Office for Fair Debt Collection Practices Act for investigation 1
I explained the situation 1
I explained the situation again and was told that the supervisor had just received it on his desk and should be able to get to it very soon. Today 1
I explained the situation and my account was then frozen while the XXXX XXXX XXXX XXXX XXXX XXXX dispute claims were filed. 1
I explained the situation once more 1
I explained this lady the problem 1
I explained to her that I just made a payment 30 mins ago to this account and was told the account was cleared 1
I explained to her that it's not my fault 1
I explained to him that I will place a complaint against him with the police. He then got scared 1
I explained to Mr. XXXX and the SunTrust fraud department ( which he called to listen as a third party ) that I do not know where the funds went or on what dates or in what amounts. I explained to him that I would be guessing and I do not work for a bank and can not see behind their doors and into their systems to see how they conduct transactions or business. I told Mr. XXXX I suspected the theft had happened recently 1
I explained to Synchrony detailing everything that happened. See exhibit 5 and 5A. 1
I explained to the rep that I just brought my account current after and then lost my job 1
I explained to XXXX that I was promised waiver in no uncertain term 1
I explained to XXXX XXXX that Capital One helped me go from a XXXX credit score to a XXXX. I remain appreciative. However 1
I explicitly invoked my rights under various statutes 2

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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