Total complaints
1
Filed since Rece
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I explained my plight again and asked if there was anything that could be done without pulling my credit? Wherein she informed me my credit had already been pulled!!!! WHAT???? Unbelievable. I was then informed I had no spending limit but a credit limit's complaint history from CFPB public records. 1 consumers have filed complaints since Rece. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Rece
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I explained my plight again and asked if there was anything that could be done without pulling my credit? Wherein she informed me my credit had already been pulled!!!! WHAT???? Unbelievable. I was then informed I had no spending limit but a credit limit's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I applied to refinance my home loan and my credit score was crucial to obtaining an affordable loan for the next 30 years of my life! After the loan company ran my credit we discovered a weird idiosyncrasy on the credit report. It showed a {$5000.00} payment due on the XXXX credit card. This was impacting my score and the debt to income ratio in a big way. I called Citibank XXXX customer service to see what it meant as my online hub showed NO payment due | 1 |
| State | Complaints |
|---|---|
| what does that mean? And then was why there was a $ XXXX payment due but my Citibank hub showed no payment due? After much talking she got me together with XXXX from Kentucky and I explained they pulled my credit WITHOUT my permission and to listen to my conversations. She tried to get me to the manager but no one picked up | 1 |
| Issue | Complaints |
|---|---|
| I was QUITE clear in at least XXXX comments that I DID NOT want my credit run but was there some way I could speak with the credit dept. if they could grant an increase so the large payment would not be reflected | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I explained my plight again and asked if there was anything that could be done without pulling my credit? Wherein she informed me my credit had already been pulled!!!! WHAT???? Unbelievable. I was then informed I had no spending limit but a credit limit has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Rece, and the most recent logged activity is Recently, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I explained my plight again and asked if there was anything that could be done without pulling my credit? Wherein she informed me my credit had already been pulled!!!! WHAT???? Unbelievable. I was then informed I had no spending limit but a credit limit reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I applied to refinance my home loan and my credit score was crucial to obtaining an affordable loan for the next 30 years of my life! After the loan company ran my credit we discovered a weird idiosyncrasy on the credit report. It showed a {$5000.00} payment due on the XXXX credit card. This was impacting my score and the debt to income ratio in a big way. I called Citibank XXXX customer service to see what it meant as my online hub showed NO payment due", and the single most common underlying issue is "I was QUITE clear in at least XXXX comments that I DID NOT want my credit run but was there some way I could speak with the credit dept. if they could grant an increase so the large payment would not be reflected".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I explained my plight again and asked if there was anything that could be done without pulling my credit? Wherein she informed me my credit had already been pulled!!!! WHAT???? Unbelievable. I was then informed I had no spending limit but a credit limit: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I explained my plight again and asked if there was anything that could be done without pulling my credit? Wherein she informed me my credit had already been pulled!!!! WHAT???? Unbelievable. I was then informed I had no spending limit but a credit limit has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I explained my plight again and asked if there was anything that could be done without pulling my credit? Wherein she informed me my credit had already been pulled!!!! WHAT???? Unbelievable. I was then informed I had no spending limit but a credit limit has a 0% timely response rate to CFPB complaints.
The most common issue reported against I explained my plight again and asked if there was anything that could be done without pulling my credit? Wherein she informed me my credit had already been pulled!!!! WHAT???? Unbelievable. I was then informed I had no spending limit but a credit limit is "I was QUITE clear in at least XXXX comments that I DID NOT want my credit run but was there some way I could speak with the credit dept. if they could grant an increase so the large payment would not be reflected" in the "I applied to refinance my home loan and my credit score was crucial to obtaining an affordable loan for the next 30 years of my life! After the loan company ran my credit we discovered a weird idiosyncrasy on the credit report. It showed a {$5000.00} payment due on the XXXX credit card. This was impacting my score and the debt to income ratio in a big way. I called Citibank XXXX customer service to see what it meant as my online hub showed NO payment due" product category.
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