2026 data Public-data reference. official source

I expected the next AutoPay payment to be made on XX/XX/XXXX.

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows I expected the next AutoPay payment to be made on XX/XX/XXXX.'s complaint history from CFPB public records. 1 consumers have filed complaints since In X. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
0
States Active
In X
Since

Total complaints

1

Filed since In X

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

I expected the next AutoPay payment to be made on XX/XX/XXXX. complaint mix by product

Total complaints: 1

I expected the next AutoPay payment to be made on XX/XX/XXXX. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). upon logging: 1 complaints (100.0%), resolution 0.0% upon logging 100.0%
  • upon logging 1 100.0% 0% relief

How I expected the next AutoPay payment to be made on XX/XX/XXXX.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
upon logging into my account I find that my account was overdue by a few months and that no AutoPay payments were made in months that had passed. I made the overdue payments manually on XX/XX/XXXX then emailed customer service about why my AutoPay payments were not getting processed. I receive a response back saying Our records indicate that your auto pay was paused due to your XXXX payment being returned for insufficient funds. Please bring your past due balance current for auto pay to resume. ( Note the misinformation here : The insufficient funds incident occurred in XXXX 1

Top Issues

Issue Complaints
I noticed that the AutoPay payment which was scheduled for XX/XX/XXXX also didnt go through 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About I expected the next AutoPay payment to be made on XX/XX/XXXX.

I expected the next AutoPay payment to be made on XX/XX/XXXX. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In X, and the most recent logged activity is In XXXX, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, I expected the next AutoPay payment to be made on XX/XX/XXXX. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "upon logging into my account I find that my account was overdue by a few months and that no AutoPay payments were made in months that had passed. I made the overdue payments manually on XX/XX/XXXX then emailed customer service about why my AutoPay payments were not getting processed. I receive a response back saying Our records indicate that your auto pay was paused due to your XXXX payment being returned for insufficient funds. Please bring your past due balance current for auto pay to resume. ( Note the misinformation here : The insufficient funds incident occurred in XXXX", and the single most common underlying issue is "I noticed that the AutoPay payment which was scheduled for XX/XX/XXXX also didnt go through".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I expected the next AutoPay payment to be made on XX/XX/XXXX.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does I expected the next AutoPay payment to be made on XX/XX/XXXX. have?

I expected the next AutoPay payment to be made on XX/XX/XXXX. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does I expected the next AutoPay payment to be made on XX/XX/XXXX. respond to complaints on time?

I expected the next AutoPay payment to be made on XX/XX/XXXX. has a 0% timely response rate to CFPB complaints.

What is the most common complaint about I expected the next AutoPay payment to be made on XX/XX/XXXX.?

The most common issue reported against I expected the next AutoPay payment to be made on XX/XX/XXXX. is "I noticed that the AutoPay payment which was scheduled for XX/XX/XXXX also didnt go through" in the "upon logging into my account I find that my account was overdue by a few months and that no AutoPay payments were made in months that had passed. I made the overdue payments manually on XX/XX/XXXX then emailed customer service about why my AutoPay payments were not getting processed. I receive a response back saying Our records indicate that your auto pay was paused due to your XXXX payment being returned for insufficient funds. Please bring your past due balance current for auto pay to resume. ( Note the misinformation here : The insufficient funds incident occurred in XXXX" product category.

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