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Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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25.6K companies starting with "I"

Showing 2.7K–2.8K of 25.6K

Sort by: Name Most Complaints Timely Response
Company Complaints
I enclosed the following with each dispute : A copy of my government-issued photo ID Social Security Card 1
I encounter a different supervisor who presents a new narrative and varying circumstances. I have recorded all calls and saved all messages. 1
I encountered the same issue. Knowing my payment was coming due 1
I encountered yet another instance of NFCU 's unethical practices. A transaction of {$79.00} that began pending on XX/XX/XXXX was unexpectedly posted the same day instead of the expected posting day of XX/XX/XXXX. This premature posting resulted in a negative balance of - {$86.00} 1
I ended resulted with using my XXXX card and paid the {$100.00} for my items. 1
I ended the day on the XXXX and XXXX hopefully that this would end up being resolved. When I received the denial claim on the XXXX 1
I ended the phone call without waiting for the completion of the calculation. 1
I ended up being transferred to XXXX reservations and the Chase supervisor was no longer there. When I spoke to the XXXX reservations contact 1
I ended up getting so frustrated I made a {$5000.00} payment just so I wouldn't have to deal with it until after the Holidays. Well 1
I ended up having it ruined in the real estate crash of XXXX. For me 3
I ended up with a person who was supposed to be a supervisor. She took notes of my explanation and told me a XXXX manager would review it 1
I ended very upset and without the service?,,WESTERN UNION COMPANY 1
I enforce deletion here 3
I ensured it was left in a clean 1
I ensured that my total payment amounted to {$550.00} ( the standard payment of {$520.00} plus the late fee {$26.00} ). 1
I ensured to include a copy of my photo ID 1
I entered into a contract with XXXX located at XXXX XXXX XXXX 1
I entered into loan modification agreements with XXXX in good faith 1
I entered TD bank ( located at XXXX XXXX XXXX XXXX XXXX XXXX XXXX via TD bank employee XXXX XXXX Phone : XXXX ) 1
I entered XXXX as my phone number and was able to get through. - End Side Note Problem : My address has been an XXXX address 1
I escalated the call to a supervisor 1
I escalated the issue by filing CFPB Complaint # XXXX ( original identity theft dispute ) and later CFPB Complaint # XXXX ( Experians failure to delete all accounts ). These actions prompted Experian to take some corrective steps notably 1
i escalated the situation to the XXXX office due to the issue 1
I escalated to the manager and filed a complaint they said there is nothing they can do but to leave notes on the account that I called in. No time frame at all. 1
I ESPECIALLY do not like being accused of fraud. 1
I even forgot about and if I was told this was all during COVID time and told her I would have asked to close all accounts. XXXX said I would have been told that the checking I would need to come in or write in and have the letter notarized although the other accounts were closed on-line 1
I even had a final deferment form dated XX/XX/XXXX 1
I even had a payment arrangement with Ally in my monthly payments 1
I even have my canceled membership contract with XXXX XXXX stating the reason was unhappy with billing.,,CAPITAL ONE FINANCIAL CORPORATION,NY,11226,,Consent provided,Web,2025-01-23,Closed with explanation,Yes,N/A,11689984 1
I even paid people to modify my loan and each time I was denied. No one could understand why I wasn't getting approved. My attorney spoke with WF attorneys and WF 's attorney 's didn't understand why I wasn't being approved. Due to my persistence 1
I even presented evidence of the merchant 's threats to sell the purchased items to others in order to coerce me into sending additional money. 1
I even received a letter from a First Citizens employee that outright denied any refund had occurred. 1
I even received an approval letter. I called in tears your collections department and it was stated that it would be reversed because I had an active request for assistance. After 2 weeks your company stated that I did not provide a letter to them that was not on the original list of requirements 1
I even referred a friend to do business with his firm AND I did n't want to hit him '' with additional interest on the money that United One was responsible for. I admired the fact that he took full responsibility for the theft and was wanting to make good '' on the debt and maintain a relationship to expand his business opportunities. Well 1
I even went back to my local branch and the representative I spoke with called SunTrust 's fraud division and informed me that the funds were being held indefinitely. '' She said the department representative 1
I eventually asked if Chase accepts payments from savings accounts. She said no. 1
I eventually had to file bankruptcy directly related to being injured in the line of duty over XXXX years ago and unable to handle these issues directly related to ongoing health issues. 1
I eventually made the decision to close the checking account as well 1
I eventually reached to the creditor 1
I eventually received an email stating that my account was being permanently closed and my money would be held for 180 dayswith no explanation of what I had allegedly done wrong. 1
I expect a full reimbursement of the stolen funds and a review of Websters security measures to prevent such breaches in the future. 1
I expect a reimbursement of triple the amount 1
I expect a timely response and resolution of this dispute in compliance with the FCRA. 2
I expect all disputed late payments to be promptly removed from my credit file. 1
I expect clear 1
I expect Equifax to take immediate corrective actions to ensure compliance with federal laws and to prevent further harm to those impacted. Please consider this letter as part of my documentation regarding your companys ongoing issues. If further communication is necessary 1
I expect Experian to comply with its obligation to prevent the reinsertion of previously deleted information without proper certification and notice to me. 3
I expect further investigation on XXXX XXXX and XXXX XXXX. Please send them. 1
I expect immediate deletion. These errors have caused me serious financial and emotional distress. I request that the CFPB hold the responsible data furnishers and credit bureaus accountable and ensure these violations are corrected without delay.,,EQUIFAX 1
I expect immediate deletion. These errors have caused me serious financial and emotional distress. I request that the CFPB hold the responsible data furnishers and credit bureaus accountable and ensure these violations are corrected without delay.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 2

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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