2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

25.6K companies starting with "I"

Showing 2.8K–2.9K of 25.6K

Company Complaints
I expressed my clear objection 1
I expressed my desire that they process the refund anyway and that I deal with the account credit later. And 2
I expressed my frustrations with my account being blocked and investigated without any valid reason. XXXX XXXX immediately began to scrutinize and critique my business model saying that my business was not framed '' correctly. He immediately tried to discredit my business and eluded that I am operating in an unethical manner. He said that the service I am providing to customers is something they could do on their own for free. He said that I am targeting '' my customers and if I have a profile for the customers that I am contacting and that I am being deceptive in nature. XXXX XXXX then began to try to discredit my business by insinuating that my contract for fee agreements and the power of attorney documents were not drafted correctly. I explained to him that I am acting as a third-party locator 1
I expressed other branches I did not find such diversity. I told the personal banker per her name tag XXXX I needed a bank check and gave the amount 1
I extend my gratitude. In good faith.,,EQUIFAX 1
I extend my gratitude. In good faith.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,GA,30296,,Consent provided,Web,2023-08-27,Closed with explanation,Yes,N/A,7471836 1
I extend my gratitude. In good faith.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,GA,30296,,Consent provided,Web,2023-08-27,Closed with non-monetary relief,Yes,N/A,7466076 1
I extend my gratitude. In good faith.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
I face tangible financial and emotional harm 1
I faced an additional wait of about XXXX hours and XXXX minutes and NEVER spoke to an agent. Then 1
I faced persistent challenges due to my current location outside of the United States. Regrettably 1
I fail 1
I fail to understand the reason for the delay 1
I fallen behind the additional stress of these unexpected charges has impacted my daily life and my ability to provide for my children 1
I faxed Citibank a letter highlighting the dates of my attempts to resolve this matter and their negligence in allowing the time frame to end. On XX/XX/XXXX 1
I faxed the form and all accompanying evidence via a reputable online fax service. 1
I faxed them a letter demanding they process the overpayment and provide me evidence that they actually issued the check. They did not respond to that at all. 1
I faxed to them another package of the documents with XXXX REPORT. Fax was made on XX/XX/XXXX. On XX/XX/XXXX I gave them another phone call as I been advised by that supervisor. And I was shocked with their response. I been told they didn't receive anything from me. Here is a confirmation number of that fax with the date and number of pages I faxed. They denied submitting my dispute over the phone even thou as a consumer I have a right to do so. At this point I feel absolutely hopeless and I feel like Equifax Credit Bureau just playing some game with me by denied my request. Inquiries that are made by someone else without my authorization is not a factual record of access to my credit file 1
I fear I am loosing my money so I 'm searching for help,,Coinbase 1
I fear I will still encounter future issues with Citibank. 1
I fear I will still encounter future issues with XXXX. 1
I fear that it will keep being reported daily. ) On XX/XX/XXXX 1
I fear there are simply too many levels of convolution ( not to mention corruption ) to adequately deal with any of these issues. 1
I feel 1
I feel betrayed and abandoned by Bank of America. I am a small business thats just trying to operate to feed my family 1
I feel cheated on when I discovered that I did not get the 20 % credit as the offer promised. 1
I feel extremely stupid but at the same time I spent XXXX hours on the phone with this guy. I actually had a guy come to my house I have on camera because I have a ring camera. I also have all the timestamps of the transactions that he did that night. This was all done in XXXX near XXXX. He took out {$2500.00} at the XXXX in XXXX 1
I feel fairly certain there could be more transactions that were not returned as well. I had this bank account opened since I started the business since XXXX. After they closed the account there were still other ACH payments erroneously being sent to the account from different customers over a year later that PNC banks also states were returned to the sender but will not provide me with the list of transactions so I can verify if that really happened. 1
I feel I am not in control of my personal information. Finally I asked them to put a security freeze on my report while this was worked out and after they did so they informed me that I would be charged {$10.00} to lift it unless I filed a police report 1
I feel I have been effectively stone-walled. 1
I feel I was treated incredibly unfairly and pretty far from what I would expect from any customer service. Throughout the entire process 1
I feel illegally. I have not ever gotten help with a real live representative that can bring solution to my case. Thus 1
I feel it is being reported illegally and in violation of the law. This item should be deleted from my credit report as soon as possible. 1
I feel it is my duty to address and rectify this matter promptly. 1
I feel it is my obligation to report this mal-practice and unfair treatment towards recent graduates. 1
I feel like I should have asked for my car keys back and left. But I also wanted to have the payments I had been making to benefit me too since I was paying on time every month on a vehicle that was in my son 's name. I wanted a fresh start to build my credit up and to be my own person now that I was divorced after 29 years. 1
I feel like I should have the balance forgiven. 1
I feel like my account was unfairly targeted and that your support team did not do enough to resolve the issue. 1
I feel like nothing changed and its happening all over again.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,FourLeaf Federal Credit Union,NY,11762,,Consent provided,Web,2024-10-24,Closed with explanation,Yes,N/A,10561215 1
I feel like the bank put me in a situation that I wouldn't be in if they never sent me that email 1
I feel like the dealership has not done everything they could and I was sold a vehicle that was not 100 % in working order 1
I feel like this is a predatory lending credit card company. The loss of the payments and the late fees being applied are deplorable. I humbly ask that you credit my account the last four late fees totaling {$160.00} and my plan is to pay the remaining balance off as soon as possible to have my {$1000.00} deposit returned to me. I look forward to hearing from someone regarding the resolution. 1
I feel misled 1
I feel more like a victim than member. All the high interest places will loan me money at a high interest rate. Does USAA invest in them and then profit off the misery of their misled members?,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,SC,294XX,Servicemember,Consent provided,Web,2018-06-06,Closed with explanation,Yes,N/A,2928227 1
I feel so wrongly treated 1
I feel taken advantage of and violated. Had the house been purchased using commercial financing 1
I feel targeted by XXXX XXXX and am desperately seeking the assistance of the CFPB. 1
I feel that due to lack of transparency and inappropriate increases to our mortgage balance 1
I feel that I and my complaint don't matter and I want to pursue this further as the complaint HAS NOT been resolved and want the case reopened and pursued further. 1
I feel that I have no choice but to escalate my issue in this complaint venue. 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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