2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

25.6K companies starting with "I"

Showing 2.4K–2.4K of 25.6K

Company Complaints
I did previously. It should be their responsibility to inform clients of any changes or addendums they make. 1
I did receive a reply to my written message 1
I did receive a validation code 2
I did receive an email with an Annual Escrow Account Disclosure Statement attached with a message that read 1
I did recieve a call from a manager who's name was XXXX at XXXX XXXX. Unfortunately I was driving and unable to answer the call. I called back at XXXX and was only able to leave a voicemail. I also left two voicemails on Friday XX/XX/XXXX but still no return call as of today 1
I did so 1
I did so in hopes that maybe this time 1
i did so online and received a congratulation letter. However the letter stated that I would be in a deferment from XXXX of XXXX to XXXX of XXXX. I filled it out again and this time instead of online i mailed it in it. Nothing happened. I have been calling nelnet and every time someone tells me something different. One representative told me that she sees that i sent in my first application but i didn't attached a pay stub ( she is correct i didnt because i was never told to 1
I did speak to a supervisor who reviewed the account 1
i did start paperwork with XXXX XXXX 1
I did submit a recertification application for PAYE for XXXX. However 1
I did take out a {$1000.00} loan for the vehicle I was purchasing at the time 1
I did that was XX/XX/XXXX. 1
I did the math of what it would be If my father and I were not to pay that loan 1
I did what I thought was best -- I called to ask for an assumption modification on the mortgage. 1
I did what they asked 1
I did. 3
I did. I got a reply back stating that his attorney 1
I did. I say reluctantly because I was afraid they would steal from me again. 1
I did. Then yesterday morning my husband got the call that his friend 's father had died. I attempted to book him a flight paying with miles from of my Skymiles account and once again I was only allowed to use my AMEX Delta Reserve Card. BUT this time I could n't 1
I did... But They were the one 's who were negligent in 1 ) Not opening an escrow account for my account until literally XXXX of XXXX. And 2 ) They misapplied the proceeds of my payments by not separating my escrow portion of my payments 1
I didn't use '' XXXX to make ANY of these payments in the first place. ) But 1
I didn't argue this wrong original property value at that time. I just paid more money to my account to meet the XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXe letter. 1
I didn't ask for any action to be taken. They initiated. Now 1
I didn't consent to buy a contract phone order in the first instance. And I returned the whole package [ un-open ] in the same way it arrived. 1
I didn't even have the option of trying to complete the treatment plan without a doctor -- because I was given a set of XXXX that didn't fit over my teeth to begin with. 1
I didn't even know to watch out for it as I didn't know that financing could be a payment method. It was 1
I didn't have access as I never received the card 2
I didn't have any money 1
I didn't have to provide her more than my name and birthdate 1
I didn't I just had question on what to do 1
I didn't know any better and assumed this was accurate information. It was not. Again 1
I didn't know how refinancing a loan worked and that any time you talk to a loan officer you are applying for a loan. '' I told XXXX XXXX XXXX that I did not feel comfortable proceeding and attempted to politely end the call. He tried to keep me on the line and push me to continue at which time I told him I felt like he was pushy and misleading and that I was done dealing with him. I thanked him for his time and ended the call. 1
I didn't know if my rent was paid on time. I didn't have money for food or gas because of the additional - {$36.00} was taken out at this point my account was at -XXXX or so. At this point in time 1
I didn't know MOHELA had my consolidation until after interest was charged and before I had time to get an IDR in place. 1
i didn't look to see what was going on cause i am busy with all that is going on i though that all was being taken care of. 1
I didn't miss any of my Mortgage payments. 1
I didn't qualify and received a different loan ( next time i'll make sure I understand all terms ). * This is where the problem begins because by the time I realized that I was supposed to be paying this loan 1
I didn't realize that I had no direct deposit because I was terminated while recovering from XXXX. 1
I didn't receive any money from the unemployment yet.,,Lending Club Corp,NY,11368,,Consent provided,Web,2020-05-22,Closed with explanation,Yes,N/A,3665162 1
I didn't receive notice that it was in collections until XX/XX/XXXX. The collection has been added to my XXXX Report and has been detrimental to my overall credit.,,Affirm Holdings 1
I didn't receive the actual card until XX/XX/XXXX 1
I didn't receive the money. 1
I didn't received any letter or call letting me know about this decision. Hi 1
I didn't received any letter or call letting me know about this decision. I think all the money that i pay for that insurance should be return back to me and part of my debt reduce or eliminated considerably. Ever since 1
I didn't use the card for some time and was making payments. I had planned on not using it for a long time as I worked to pay down the debt .Then suddenly 1
I didnt even realize it was gone. I thought I mightve handed it off to my wife 2
I didnt get a single notification. I didnt find out until the following Tuesday XX/XX/2020 when I logged into my online banking and had {$4.00} left in my account. 1
I didnt get his team # as he was quite defensive ) 1
I didnt get it. ). 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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