2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

25.6K companies starting with "I"

Showing 2.3K–2.4K of 25.6K

Company Complaints
I did not receive a communication back of any sort. I believe this delay and lack of response 1
I did not receive a response back from Equifax with the investigation results. 1
I did not receive an e-mail as requested referencing the adjustment and Macy 's being at fault. On XXXX XXXX 1
I did not receive an email back until XX/XX/XXXX verifying that the bank has received a modification request. And it was under review. Speaking with the home ownership center 1
I did not receive any communication from your team. 1
I did not receive any communication regarding the lock. I immediately sought assistance through the app 's chat function 1
I did not receive any confirmation again. I re-uploaded the documents 1
I did not receive any correspondence in XXXX XXXX XXXX or XXXXXXXX XXXX XXXX stating that my insurance coverage had lapsed. I only was notified with a XX/XX/XXXX account statement that my mortgage was going to increase in XX/XX/XXXX XXXX,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Freedom Mortgage Company,GA,30518,,Consent provided,Web,2023-03-01,Closed with explanation,Yes,N/A,6627150 1
I did not receive any email or update after 3 business days. 1
I did not receive any further communication 1
I did not receive any further correspondence regarding this claim. During my visit 1
I did not receive any letter from chase talking about the claim.,,JPMORGAN CHASE & CO.,NY,11355,,Consent provided,Web,2025-02-04,Closed with monetary relief,Yes,N/A,11931935 1
I did not receive any response at all. This is very suspect 1
I did not receive any results from the reinvestigation process 2
I did not receive any. 1
I did not receive billing statements 1
I did not receive it 1
I did not receive notification that automatic payments were not being made on the accounts. Consequently 1
I did not receive that letter until XXXX. I have never received phone calls or email. The company continues to report that they have records that show they attempted contact me when they did not. 1
I did not receive the prequalification results. 1
I did not receive the promised loan. On XX/XX/year> 1
I did not receive the refunded of {$1200.00} ( See Attachment B & E ). On XX/XX/XXXX 1
I did not receive them in the post until XX/XX/XXXX. 1
I did not receive these disclosures. And although my transaction was well over {$1000.00} 1
I did not receive XXXX email from XXXX or XXXX 1
I did not redeemed e-gift card. After 2 months struggle I lost my {$290.00} ( {$100.00} physical card 1
I did not rent or sign any paper to rent a car from XXXX. 1
I did not reside at the reported addresses and did not conduct banking activity in those locations. 1
I did not return the call. 1
I did not revisit the loan account again. 1
I did not see a significant change in balance 1
I did not see any funds being returned to XXXX XXXX XXXX. I contacted XXXX XXXX XXXX and I was told a return was never processed by ally bank and they still have the funds and I also found out that the trace number ally bank gave me was not a trace number of the return but the trace number of the original traction. They also said I am supposed to resolve the issue with ally bank because the transaction was initiated with them and they currently have the funds. 1
I did not see how my ole SIM card has been utilized or recycled by the XXXX employee. 1
I did not send them photos of the purchased item. Instead 1
I did not set it up that way. '' I asked to listen to the voice recording of the original conversation with him. He would not let me listen. He said they do n't do that. He kept insisting that the mistake was mine and he could not do nothing about it. He said my husband authorized XXXX to erase all of our banking records the day before 2
I did not start some of their actual payments until XX/XX/XXXX. With XXXX 1
I did not stay in the hotel that night. After I finished my very late dinner 1
I did not tell you they were transferring me to XXXX. XXXX is a local company. Why do you need this information? You have already verified I have been employed for the last 9 years at XXXX 1
I did not think at the time this was a scam because they had given me the money 1
I did not trust anything else she stated. 1
I did not use Discover card during those months. 1
I did not want this card 1
I did not want to process the check through my account. I was told I had to use my account to get a Cashiers check and I had to pay a fee ( $ XXXX Cashiers check ). 1
I did not WILLINGLY give my money and account information to them. 1
I did not withdraw funds based on this check. 1
I did not write down her name or employee number ) 1
I did not write down her name who in turn gave me the same answer 1
I did not. 1
I did notice a new transaction -- a DEPOSIT 1
I did notice the Grain company responded to the negative reviews leaving their email address. After leaving my review 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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