Total complaints
1
Filed since Orig
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I didn't ask for any action to be taken. They initiated. Now's complaint history from CFPB public records. 1 consumers have filed complaints since Orig. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Orig
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I didn't ask for any action to be taken. They initiated. Now's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| their response to this is how I found out why there was a balance on my account. No one at XXXX could tell me prior to this : In XX/XX/XXXX I had disputed a charge for a rental house on my XXXX XXXX XXXX XXXX I had spoke to multiple reps while the situation was happening and followed their guidance. The rental agency was threatening to call the police so I had to release the dispute then refile after we had checked out per the advice of XXXX. The dispute was ultimately ruled in favor of the XXXX house ( property management ) even though I sent photos of someone else 's dirty clothes | 1 |
| State | Complaints |
|---|---|
| I am getting bills every month ( even though my account shows as closed on my credit and when I try to contact them ( see screen shot ). I have spent hours on the phone with them and no one seems to be able to assist. I get a different answer from everyone I speak with. Bottom line is | 1 |
| Issue | Complaints |
|---|---|
| broken A/C and broken elevator etc. At that time | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I didn't ask for any action to be taken. They initiated. Now has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Orig, and the most recent logged activity is Original c, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I didn't ask for any action to be taken. They initiated. Now reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "their response to this is how I found out why there was a balance on my account. No one at XXXX could tell me prior to this : In XX/XX/XXXX I had disputed a charge for a rental house on my XXXX XXXX XXXX XXXX I had spoke to multiple reps while the situation was happening and followed their guidance. The rental agency was threatening to call the police so I had to release the dispute then refile after we had checked out per the advice of XXXX. The dispute was ultimately ruled in favor of the XXXX house ( property management ) even though I sent photos of someone else 's dirty clothes", and the single most common underlying issue is "broken A/C and broken elevator etc. At that time".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I didn't ask for any action to be taken. They initiated. Now: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I didn't ask for any action to be taken. They initiated. Now has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I didn't ask for any action to be taken. They initiated. Now has a 0% timely response rate to CFPB complaints.
The most common issue reported against I didn't ask for any action to be taken. They initiated. Now is "broken A/C and broken elevator etc. At that time" in the "their response to this is how I found out why there was a balance on my account. No one at XXXX could tell me prior to this : In XX/XX/XXXX I had disputed a charge for a rental house on my XXXX XXXX XXXX XXXX I had spoke to multiple reps while the situation was happening and followed their guidance. The rental agency was threatening to call the police so I had to release the dispute then refile after we had checked out per the advice of XXXX. The dispute was ultimately ruled in favor of the XXXX house ( property management ) even though I sent photos of someone else 's dirty clothes" product category.
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