Total complaints
1
Filed since XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I didn't know how refinancing a loan worked and that any time you talk to a loan officer you are applying for a loan. '' I told XXXX XXXX XXXX that I did not feel comfortable proceeding and attempted to politely end the call. He tried to keep me on the line and push me to continue at which time I told him I felt like he was pushy and misleading and that I was done dealing with him. I thanked him for his time and ended the call.'s complaint history from CFPB public records. 1 consumers have filed complaints since XXXX. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since XXXX
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I didn't know how refinancing a loan worked and that any time you talk to a loan officer you are applying for a loan. '' I told XXXX XXXX XXXX that I did not feel comfortable proceeding and attempted to politely end the call. He tried to keep me on the line and push me to continue at which time I told him I felt like he was pushy and misleading and that I was done dealing with him. I thanked him for his time and ended the call.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I asked XXXX XXXX XXXX if he could send me the information on the loans we discussed. He said that I just needed to log into the website as all the information would be there. He directed me to Amerisave.com | 1 |
| Issue | Complaints |
|---|---|
| thinking it was merely to view the projections we discussed | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I didn't know how refinancing a loan worked and that any time you talk to a loan officer you are applying for a loan. '' I told XXXX XXXX XXXX that I did not feel comfortable proceeding and attempted to politely end the call. He tried to keep me on the line and push me to continue at which time I told him I felt like he was pushy and misleading and that I was done dealing with him. I thanked him for his time and ended the call. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX XXXX , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I didn't know how refinancing a loan worked and that any time you talk to a loan officer you are applying for a loan. '' I told XXXX XXXX XXXX that I did not feel comfortable proceeding and attempted to politely end the call. He tried to keep me on the line and push me to continue at which time I told him I felt like he was pushy and misleading and that I was done dealing with him. I thanked him for his time and ended the call. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I asked XXXX XXXX XXXX if he could send me the information on the loans we discussed. He said that I just needed to log into the website as all the information would be there. He directed me to Amerisave.com", and the single most common underlying issue is "thinking it was merely to view the projections we discussed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I didn't know how refinancing a loan worked and that any time you talk to a loan officer you are applying for a loan. '' I told XXXX XXXX XXXX that I did not feel comfortable proceeding and attempted to politely end the call. He tried to keep me on the line and push me to continue at which time I told him I felt like he was pushy and misleading and that I was done dealing with him. I thanked him for his time and ended the call.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I didn't know how refinancing a loan worked and that any time you talk to a loan officer you are applying for a loan. '' I told XXXX XXXX XXXX that I did not feel comfortable proceeding and attempted to politely end the call. He tried to keep me on the line and push me to continue at which time I told him I felt like he was pushy and misleading and that I was done dealing with him. I thanked him for his time and ended the call. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I didn't know how refinancing a loan worked and that any time you talk to a loan officer you are applying for a loan. '' I told XXXX XXXX XXXX that I did not feel comfortable proceeding and attempted to politely end the call. He tried to keep me on the line and push me to continue at which time I told him I felt like he was pushy and misleading and that I was done dealing with him. I thanked him for his time and ended the call. has a 0% timely response rate to CFPB complaints.
The most common issue reported against I didn't know how refinancing a loan worked and that any time you talk to a loan officer you are applying for a loan. '' I told XXXX XXXX XXXX that I did not feel comfortable proceeding and attempted to politely end the call. He tried to keep me on the line and push me to continue at which time I told him I felt like he was pushy and misleading and that I was done dealing with him. I thanked him for his time and ended the call. is "thinking it was merely to view the projections we discussed" in the "I asked XXXX XXXX XXXX if he could send me the information on the loans we discussed. He said that I just needed to log into the website as all the information would be there. He directed me to Amerisave.com" product category.
Read our methodology — how this data is sourced, computed, and verified.