Total complaints
3
Filed since Also
3 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
3 consumer complaints filed with the CFPB
This profile shows I did.'s complaint history from CFPB public records. 3 consumers have filed complaints since Also. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
3
Filed since Also
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I did.'s 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| due to the escrow | 1 |
| I got through to speak to ST reps re the issues. Per XXXX | 1 |
| since it was my third time calling about this | 1 |
| Issue | Complaints |
|---|---|
| the mortgage payment has doubled and I am accruing interest each day. No one will speak to me about this and I was initially told to upload my parents ' death certificates and the quit claim deed so that they could be authorized to speak to me | 1 |
| my account would be assessed {$4.00} for the one day lapse. I let it slide | 1 |
| that it would not impact my credit report due to the pandemic | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I did. has accumulated 3 consumer complaints in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Also, and the most recent logged activity is Now, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I did. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "due to the escrow", and the single most common underlying issue is "the mortgage payment has doubled and I am accruing interest each day. No one will speak to me about this and I was initially told to upload my parents ' death certificates and the quit claim deed so that they could be authorized to speak to me".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I did.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I did. has received 3 consumer complaints filed with the Consumer Financial Protection Bureau.
I did. has a 0% timely response rate to CFPB complaints.
The most common issue reported against I did. is "the mortgage payment has doubled and I am accruing interest each day. No one will speak to me about this and I was initially told to upload my parents ' death certificates and the quit claim deed so that they could be authorized to speak to me" in the "due to the escrow" product category.
Read our methodology — how this data is sourced, computed, and verified.