2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

25.6K companies starting with "I"

Showing 2.4K–2.5K of 25.6K

Company Complaints
I didnt hear from XXXX XXXX so I emailed him and he emailed me that he was waiting for his Superiors at Watermark to write a similar letter to accompany my letter 1
I didnt know my account number 1
I didnt know they were illegal 1
I didnt notice it was gone till the next day im already having enough trouble in my regular life to keep up with disputing this 1
I didnt notice they added the charges back to my account in XX/XX/2019. Plus 1
I didnt realize this and sent the documents past the time frame 1
I didnt think that Ms. XXXX was providing me with all of the forbearance options available to me. I continued my inquiry to determine if there were additional post forbearance options available to me. On XX/XX/2021 1
I didnt trust her. I couldnt see 1
I didnt violate any law 1
I didnt want to fight with XXXX so I paid it. 3
I directly blame Nelnet for causing 1
I directly called MB XXXX and spoke with Ms. XXXX XXXX XXXX on XX/XX/XXXX. I explained my situation the same as I mentioned in my previous email to XXXX. XXXX said that XXXX could buy my leased car but also XXXX dealer could buy my leased car without termination fee and wanted me to bring my car for appraisal. She contacted me several times and said they needed a used XXXX model because of the lack of inventory of XXXX models. According to her they are in dire need of pre-owned XXXX models '' In XXXX 1
I directly dispute the completeness and or accuracy of information contained in my consumer file. As per the FCRA your failure to reinvestigate is an intentional and or negligent FCRA VIOLATION. 2
I directly dispute the completeness and or accuracy of information contained in my consumer file. As per the FCRA your refusal to reinvestigate accurately is an intentional and/or negligent FCRA violation . 1
I disagree with the Internal Revenue Services determination concerning the Notice CP2000 AUR control Number : XXXX and I would like to dispute and request a further evaluation and or investigation on this matter. 1
I disclosed to XXXX XXXX on three ( 3 ) separate occasions all on XX/XX/XXXX ( loan origination date ) that I would have my loan paid off in 7 days. At no time was I told my vehicle title would not be available and returned back to me immediately as advertised in XXXX 's marketing material. 1
I disconnected the call 1
I discover and XXXX XXXX XXXX XXXX with XXXX credit lines.. 1
I discovered 1
I discovered a balance of {$2600.00} 1
I discovered a good direction for the funds and invested in an income property. I discovered a property around XXXX XXXX 1
I discovered a series of unauthorized transactions originating from a merchant in New Jersey. 1
I discovered card chips are tracked as they leave the card manufacturing plant 1
I discovered discrepancies in how the discount points of 1.43 % should have buy down my current rates mentioned in the email. 1
I discovered infidelity and triggered a separation. Everything is under my name so I became the sole person responsible for the bills of XXXX people and I was financially devastated. I was left with thousands of dollars in credit card debt that I have been working on getting rid of over the past XXXX years and I have finally gotten my feet back under me. I was able to get the credit card debt wiped clean as I was not responsible for any of it. It took me approximately XXXX months to financially recover from all of this and I am ready to make a XXXX payment towards my mortgage. I would like to have the mortgage payments I missed 1
I discovered multiple accounts that I did not authorize 1
I discovered numerous individuals with the name XXXX XXXX spanning from across the US from Florida to as far north as Maine to far west as Alaska 1
I discovered some fiqures with a negative sign in front of some of the payments 1
I discovered that a NEW charge from XXXX XXXX of {$2600.00} had posted to the NEW Chase Freedom credit card ... XXXX Also XXXX fraudulent charges for {$2900.00} were posted on XX/XX/XXXX and deducted from our checking account using the FIRST debit card ... XXXX ( canceled on XX/XX/XXXX ) *Both reported to Chase Freedom and Chase Bank respectively/ cards canceled /new cards sent again. 1
I discovered that access was denied. Efforts to transfer the funds back to XXXX XXXX were also declined. 1
I discovered that almost the entire savings account balance 1
I discovered that an incorrect address XXXX XXXX 3
I discovered that Chase 's payment was a mistake. XXXX XXXX 1
I discovered that I had been double-charged. 1
I discovered that it typically pertains to the flagging of potentially fraudulent applicants. It is crucial to emphasize that I have never been involved in any form of fraudulent activity or conduct throughout my life. Thus 1
I discovered that it was MY responsibility to notify Ditech Financial in writing. Through all of this Ditech has done virtually NOTHING! 1
I discovered that many people are in similar situations 1
I discovered that my password had been changed. After regaining access 1
I discovered that my personal financial information may have been shared with third parties 1
I discovered that my rate has jumped to XXXX %. My credit score has gone up to XXXX and back down under XXXX in the past year due to high utilization. However 1
I discovered that my XXXX credit card account was not listed. On XX/XX/XXXX 1
I discovered that no updates had been made to rectify the issue. Furthermore 1
I discovered that the amount ( in thousands! ) was way off. I knew something was wrong. I then responded : Sorry 1
I discovered that the notary 1
I discovered that the only {$11.00} credit I received was dated XX/XX/XXXX. Furthermore 1
I discovered that XXXX XXXX is still inaccurately reporting this debt as unpaid 1
I discovered that XXXX XXXX 's claim regarding discount Points was false. 1
I discovered the device prices significantly deviated from those presented in-store. 1
I discussed our situation in detail with her after going a verification process providing her last XXXX digits of my social 1
I discussed the name error with Fingerhuts billing department 2

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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