2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

25.6K companies starting with "I"

Showing 1.5K–1.6K of 25.6K

Company Complaints
I called USAA and asked them to kick back my direct deposit so I could get my money 1
I called UWM. They sent the appraisal ( attached ) 1
I called Wells Fargo again. Unfortunately 1
I called Wells Fargo and complained 1
I called WF and spoke with XXXX XXXX 1
I called with my Fraud Investigation Claim number and was told Wells Fargo I had decided to take No Further Action and to work it out '' with the recipient of the check. I had a documented Stop Payment confirmation. This is not a customer 's fault : I need Wells Fargo to make this Right and return my {$5000.00}.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,GA,30223,Older American 1
I called XXXX 2
I called XXXX again 1
I called XXXX & XXXX XXXX at XXXX and left a message for XXXX XXXX a receptionist. At present 1
I called XXXX 's boss XXXX XXXX to express my frustration for the lack of responsiveness by XXXX and need for immediate update due to the status of my loan. 1
I called XXXX again. Once more 1
I called XXXX and let him know because I wanted to make the payment in order to re-apply for the program. I made the payment on XXXX XXXX. When I last spoke with XXXX 1
I called XXXX and spoke to an agent who was able to look into my account and she told me that AidVantage certainly messed things up '' and she has only ever heard of smooth transfers 1
I called XXXX and spoke with someone named XXXX XXXX 1
I called XXXX and was able to get an address for the terminal that was used for the two withdrawals. On XX/XX/XXXX 1
I called XXXX at XXXX XXXX. My first question for XXXX was that it appears overnight my loan was closed out 1
I called XXXX back on XX/XX/XXXX only to learn that the one person who had access to my flood insurance coverage documents was out on vacation and not due back until the following week. I thought this seemed completely unacceptable and insisted on speaking to another manager. I spoke to XXXX XXXX who informed me that I did have lender placed flood insurance 1
I called XXXX back to get a trace ID and time that the {$65.00} left my account. They couldn't provide me with either. 1
I called XXXX collection and was transferred to the Dispute Department after thirty minutes on hold the call was terminated ; no one answered in the Dispute Department. 1
I called XXXX Customer Service again 1
I called XXXX to report and to get the issue resolved. As the result XXXX added a new security question when someone phones in to try to unfreeze my credit report 1
I called XXXX XXXX again 1
I called XXXX XXXX and informed her I would not be providing payment until a copy of the payment plan 2
I called XXXX XXXX and spoke to XXXX on XX/XX/XXXX and asked why I still have not received the refund or the confirmation. He told me he refunded the loan but it was rejected and he doesn't know how to fix it. He never once advised me of this. He asked that I talk to the bank and I told him 1
I called XXXX XXXX back 1
I called XXXX XXXX back and asked her did you make a courtesycall to XXXX XXXX. She advised no 1
I called XXXX XXXX directly yet again to inquire on the status of my complaint and left a message. Approximately 10 minutes later I received a response to my initial email that I had sent her 3
I called XXXX XXXX to find out if I was going to be refunded my money because surely PHH had rectified their mistake. But no 1
I called XXXX XXXX XXXX 1
I called XXXX XXXX XXXX directly after this and explained this situation to XXXX XXXX there 1
I called XXXX XXXX XXXX to take them up on their settlement offer but as I said 1
I called XXXX XXXX. I spoke with XXXX XXXX at XXXX XXXX 1
I called XXXX XXXX. XXXX and spoke with a representative. She knew nothing about LVNV/Resurgent or any charge off from XXXX XXXX or collections action. She also said that the account number on their billing statement did not match my account number but that this was their own accounting number for my actual account from XXXX. I asked her if I could still pay this balance due for the XXXX account and she affirmed this and told me how to find my Nationwide account online. As a result 1
I called XXXX XXXX. XXXX and spoke with a representative. She knew nothing about XXXX/XXXX or any charge off from Synchrony Bank or collections action. She also said that the account number on their billing statement did not match my account number but that this was their own accounting number for my actual account from QVC. I asked her if I could still pay this balance due for the QVC account and she affirmed this and told me how to find my Nationwide account online. As a result 1
I called XXXX yet again and made the payment. The XXXX representative also told me that my IDR application would be processed in approximately twenty days. 1
i called XXXX-Synchrony card customer service on 3 occasions.the MGRs i spoke with all did a soft pull and were telling me that this could have been a computer error as the score was on the rise 1
I called XXXX. But XXXX called back about the dispute and said since I had signed the paperwork they handed me at the counter they would do nothing. 1
I called you regarding the Closing and the interest rate that was changed 1
I called your bank the day of and after my appointment to ask about the procedure to get it all done and they told me based on what I shared they would be filing a formal complaint and having someone from the bank customer advocacy team call me back. Well 1
I came back into the store and spoke with the manager there to request my money back. She convinced me to try another fix with a master stylist form another store. I dont have the date of that appointment in my calender 1
I came to believe XXXX XXXX may drag this out indefinitely. Worse yet 1
I came upon this XXXX XXXX XXXX. I quickly emailed the person through the XXXX link and asked if this was still available for the XXXX - XXXX school year. 1
I can : Cut this down to CFPB character-perfect length Add CFPB enforcement citations against fintechbank partnerships Draft the inevitable Synchrony we complied rebuttal Convert this into a state AG complaint mirror And yes 1
I can add failure to communicate ( a year+ on one case and 60 days on the other ) and misappropriation of funds 1
I can also prove that I had to pay XXXX XXXX within the next two days the sum of {$400.00}. I have the bill. I just want my money reimbursed from Capital One. I had got this dispute elevated to Monetary Research and no one has contacted me either written or by phone.,,CAPITAL ONE FINANCIAL CORPORATION,MA,017XX,,Consent provided,Web,2018-11-01,Closed with monetary relief,Yes,N/A,3063141 1
I can also view my credit report on the Equifax website. The only thing I see that is incorrect with Equifax is my XXXX XXXX. Equifax has my name is XXXX XXXX XXXX 1
I can also view my credit report on the XXXX website. The only thing I see that is incorrect with XXXX is my Personal Information. XXXX has my name is spelt XXXX XXXX 1
I can appeal to a Credit Bureau Dispute 1
I can assure you 1
I can assure you that if I didn't know any better and had believed him 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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