Total complaints
2
Filed since On X
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows I called XXXX's complaint history from CFPB public records. 2 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I called XXXX's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I read something regarding the transfer in regard to type of accounts that money can be used to transferred to ( Credit Card and Insurance ). I realize the mistake of me giving my checking account # | 1 |
| 2014. They used it sparingly at first | 1 |
| State | Complaints |
|---|---|
| customer service to inquire regarding any transaction that have been processed from WU. Nothing in their financial system tracking system regarding the {$150.00} from WU. I immediately called WU to let reps from the customer service know what I had found out from XXXX | 1 |
| and I also went down to the police station to file a police report. A few days later I check the account again | 1 |
| Issue | Complaints |
|---|---|
| since the money would be actually for my insurance policy at XXXX. The information was provided to a WU customer service employee | 1 |
| since we were both using the cards every day. This went on for four months. Sometime around XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I called XXXX has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is The person, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I called XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I read something regarding the transfer in regard to type of accounts that money can be used to transferred to ( Credit Card and Insurance ). I realize the mistake of me giving my checking account #", and the single most common underlying issue is "since the money would be actually for my insurance policy at XXXX. The information was provided to a WU customer service employee".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I called XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I called XXXX has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
I called XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against I called XXXX is "since the money would be actually for my insurance policy at XXXX. The information was provided to a WU customer service employee" in the "I read something regarding the transfer in regard to type of accounts that money can be used to transferred to ( Credit Card and Insurance ). I realize the mistake of me giving my checking account #" product category.
Read our methodology — how this data is sourced, computed, and verified.