Total complaints
1
Filed since On o
2026 data Public-data reference. official source
I called XXXX XXXX. I spoke with XXXX XXXX at XXXX XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I called XXXX XXXX. I spoke with XXXX XXXX at XXXX XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since On o. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
On o
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
I called XXXX XXXX. I spoke with XXXX XXXX at XXXX XXXX complaint mix by product
- I received 1 100.0% – 0% relief
How I called XXXX XXXX. I spoke with XXXX XXXX at XXXX XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I received notice that I had earned XXXX points and a free night to use. I was able to book a free night but I was not able to use the XXXX bonus points. I called American Express and spoke with a representative who expressed that the points would be available around XX/XX/2023. On or about XXXX the XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| and she expressed that American Express had not submitted any points to my account and no points were under review. I explained that I keep getting the run around from American Express and XXXX XXXX. XXXX XXXX reached out to American Express on a XXXX call. She called and spoke with XXXX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| I was told that the information the last representative provided was incorrect and the points would not be available until XX/XX/2023. On the XXXX of XXXX I spoke with XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About I called XXXX XXXX. I spoke with XXXX XXXX at XXXX XXXX
I called XXXX XXXX. I spoke with XXXX XXXX at XXXX XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On o, and the most recent logged activity is On or abou, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I called XXXX XXXX. I spoke with XXXX XXXX at XXXX XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I received notice that I had earned XXXX points and a free night to use. I was able to book a free night but I was not able to use the XXXX bonus points. I called American Express and spoke with a representative who expressed that the points would be available around XX/XX/2023. On or about XXXX the XXXX", and the single most common underlying issue is "I was told that the information the last representative provided was incorrect and the points would not be available until XX/XX/2023. On the XXXX of XXXX I spoke with XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I called XXXX XXXX. I spoke with XXXX XXXX at XXXX XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does I called XXXX XXXX. I spoke with XXXX XXXX at XXXX XXXX have?
I called XXXX XXXX. I spoke with XXXX XXXX at XXXX XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does I called XXXX XXXX. I spoke with XXXX XXXX at XXXX XXXX respond to complaints on time?
I called XXXX XXXX. I spoke with XXXX XXXX at XXXX XXXX has a 0% timely response rate to CFPB complaints.
What is the most common complaint about I called XXXX XXXX. I spoke with XXXX XXXX at XXXX XXXX?
The most common issue reported against I called XXXX XXXX. I spoke with XXXX XXXX at XXXX XXXX is "I was told that the information the last representative provided was incorrect and the points would not be available until XX/XX/2023. On the XXXX of XXXX I spoke with XXXX" in the "I received notice that I had earned XXXX points and a free night to use. I was able to book a free night but I was not able to use the XXXX bonus points. I called American Express and spoke with a representative who expressed that the points would be available around XX/XX/2023. On or about XXXX the XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.
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