I called your bank the day of and after my appointment to ask about the procedure to get it all done and they told me based on what I shared they would be filing a formal complaint and having someone from the bank customer advocacy team call me back. Well

What the CFPB Record Shows About I called your bank the day of and after my appointment to ask about the procedure to get it all done and they told me based on what I shared they would be filing a formal complaint and having someone from the bank customer advocacy team call me back. Well

I called your bank the day of and after my appointment to ask about the procedure to get it all done and they told me based on what I shared they would be filing a formal complaint and having someone from the bank customer advocacy team call me back. Well has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to By t, and the most recent logged activity is By the end, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, I called your bank the day of and after my appointment to ask about the procedure to get it all done and they told me based on what I shared they would be filing a formal complaint and having someone from the bank customer advocacy team call me back. Well reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I asked her to additionally give me copies of the notarized documents she signed on that day. She replied yes. Well when I got home", and the single most common underlying issue is "still recovering from XXXX XXXX in XXXX for XXXX hours trying to add me to an account that someone prevented him from doing by flagging my existing accounts and information. Why would that be done? What gives anyone the right to flag me as a customer. My grandfather could not understand what the hold up for these account changes were. He asked me if I had done anything that would make the bank reluctant. All in the same week".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I called your bank the day of and after my appointment to ask about the procedure to get it all done and they told me based on what I shared they would be filing a formal complaint and having someone from the bank customer advocacy team call me back. Well: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.