Total complaints
1
Filed since Cour
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I can : Cut this down to CFPB character-perfect length Add CFPB enforcement citations against fintechbank partnerships Draft the inevitable Synchrony we complied rebuttal Convert this into a state AG complaint mirror And yes's complaint history from CFPB public records. 1 consumers have filed complaints since Cour. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Cour
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I can : Cut this down to CFPB character-perfect length Add CFPB enforcement citations against fintechbank partnerships Draft the inevitable Synchrony we complied rebuttal Convert this into a state AG complaint mirror And yes's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| not a firewall. A creditor may not evade statutory obligations under the FDCPA or FCRA by routing communications through a fintech platform | 1 |
| State | Complaints |
|---|---|
| your instinct is right. The Venmo layer is the weak seam.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,MN,55408,,Consent provided,Web,2025-12-24,Closed with explanation,Yes,N/A,18277189 | 1 |
| Issue | Complaints |
|---|---|
| or alternate name. Liability attaches to the underlying legal entity exercising control over the account | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I can : Cut this down to CFPB character-perfect length Add CFPB enforcement citations against fintechbank partnerships Draft the inevitable Synchrony we complied rebuttal Convert this into a state AG complaint mirror And yes has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Cour, and the most recent logged activity is Courts and, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I can : Cut this down to CFPB character-perfect length Add CFPB enforcement citations against fintechbank partnerships Draft the inevitable Synchrony we complied rebuttal Convert this into a state AG complaint mirror And yes reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "not a firewall. A creditor may not evade statutory obligations under the FDCPA or FCRA by routing communications through a fintech platform", and the single most common underlying issue is "or alternate name. Liability attaches to the underlying legal entity exercising control over the account".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I can : Cut this down to CFPB character-perfect length Add CFPB enforcement citations against fintechbank partnerships Draft the inevitable Synchrony we complied rebuttal Convert this into a state AG complaint mirror And yes: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I can : Cut this down to CFPB character-perfect length Add CFPB enforcement citations against fintechbank partnerships Draft the inevitable Synchrony we complied rebuttal Convert this into a state AG complaint mirror And yes has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I can : Cut this down to CFPB character-perfect length Add CFPB enforcement citations against fintechbank partnerships Draft the inevitable Synchrony we complied rebuttal Convert this into a state AG complaint mirror And yes has a 0% timely response rate to CFPB complaints.
The most common issue reported against I can : Cut this down to CFPB character-perfect length Add CFPB enforcement citations against fintechbank partnerships Draft the inevitable Synchrony we complied rebuttal Convert this into a state AG complaint mirror And yes is "or alternate name. Liability attaches to the underlying legal entity exercising control over the account" in the "not a firewall. A creditor may not evade statutory obligations under the FDCPA or FCRA by routing communications through a fintech platform" product category.
Read our methodology — how this data is sourced, computed, and verified.