2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

25.6K companies starting with "I"

Showing 9.1K–9.2K of 25.6K

Company Complaints
IDENTITY THEFT item. 2
Identity Theft Protection ( formerly known as Profile Protect ) 1
identity theft report filed in XXXX 3
Identity Theft Report filed with the Federal Trade Commission 1
Identity Theft Resource Center 1
identity thefts within the ChexSystems files reporting system. Instead 1
identity verification 1
identity verification performed 1
identity verification. 1
identity-related error 1
identity-theft-related information must be blocked unless TransUnion can establish that it did not result from identity theft 1
IDs 1
IDT Telecom, Inc 14
ie 1099c being income to be reported on tax returns Can income be reported on credit report? Income isn't even on your credit reports so it can not be considered in credit scores because credit scores only consider what's on your credit reports 1
ie : open date 1
ie ; email 1
ie gold and silver coin to conduct commerce. 1
ie no bonus miles ). He would also open investigation to find out why I was not informed of change of terms. I also requested 1
ie {$43000.00} 1
if 2
if a bill goes through with no money in my account to cover it 1
if a consum 1
if a consumer reporting agency rescinds a block 2
if a credit card issuer reports the account for the primary user but fails to include the authorized users association with the account to the CRA 1
if a credit card network imposes a 1 percent fee on the card issuer 1
if a data furnisher fails to respond within 20 calendar days 15
if a data furnisher fails to respond within XXXX calendar days 1
if a data furnisher fails to respond within20 calendar days 4
if a data furnisher fails to respond XXXX calendar days 5
if a debt for which you are personally liable is forgiven or discharged for less than the full amount owed 3
if a debt is sold or transferred 1
if a furnisher makes a payment accommodation 3
if a furnisher makes an accommodation with respect to 1 or more payments on a credit obligation or account of a consumer 2
if a landlord is trying to seek monetary damages 1
if a loan modification is denied because of a 'net present value ' calculation 1
if a mortgage loan has multiple payment options 2
if a natural person 3
if a payment arrangement was made with the assurance of deletion 1
if a person used the money to purchase an apple 1
if a supervisor could contact me when the system was up and running again. He said it could be arranged 1
if absent.33 For open-end credit products 1
if acceptable 1
if according to law I am no longer responsible for the debt? Then 1
if accounts are inaccurately reporting 2
If all of these are provided today 1
if all the credentials were changed 1
if Ally had actually sent the money back 1
if an APB is placed on this vehicle : I do n't have it 1
if an institution fails to correctly verify a consumers identity and an imposter validates a device 1
if an item can not be verified 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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