Total complaints
2
Filed since The
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows if a furnisher makes an accommodation with respect to 1 or more payments on a credit obligation or account of a consumer's complaint history from CFPB public records. 2 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since The
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How if a furnisher makes an accommodation with respect to 1 or more payments on a credit obligation or account of a consumer's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I checked my credit report and noticed multiple billing errors under 15 U.S Code 1666 ( b ) billing error -- - ( 4 ) The creditors failure to reflect properly on a statement a payment made by the obligor or a credit issued to the obligor. ( 5 ) A computation error or similar error of the accounting nature of the creditor on a statement. The creditor didnt notify me 21 days before with a statement so there should be no late payments on these accounts. I demand to see hard solid proof from the creditor bank account that I didnt pay and was marked late because this is clearly a billing error. The items below should all be updated to paid as agreed on my consumer report. SEC. 4021. CREDIT PROTECTION DURING COVID19. Section 623 ( a ) ( 1 ) of the Fair Credit Reporting Act ( 15 U.S.C. 1681s2 ( a ) ( 1 ) ) is amended by adding at the end the following : ( F ) REPORTING INFORMATION DURING COVID19 PAN- DEMIC . ( i ) DEFINITIONS.In this subsection : ( I ) ACCOMMODATION.The term accommoda- tion includes an agreement to defer 1 or more payments | 2 |
| State | Complaints |
|---|---|
| and the consumer makes the payments or is not required to make 1 or more payments pursu- ant to the accommodation | 2 |
| Issue | Complaints |
|---|---|
| forbear any delinquent amounts | 2 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
if a furnisher makes an accommodation with respect to 1 or more payments on a credit obligation or account of a consumer has accumulated 2 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The inaccu, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, if a furnisher makes an accommodation with respect to 1 or more payments on a credit obligation or account of a consumer reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I checked my credit report and noticed multiple billing errors under 15 U.S Code 1666 ( b ) billing error -- - ( 4 ) The creditors failure to reflect properly on a statement a payment made by the obligor or a credit issued to the obligor. ( 5 ) A computation error or similar error of the accounting nature of the creditor on a statement. The creditor didnt notify me 21 days before with a statement so there should be no late payments on these accounts. I demand to see hard solid proof from the creditor bank account that I didnt pay and was marked late because this is clearly a billing error. The items below should all be updated to paid as agreed on my consumer report. SEC. 4021. CREDIT PROTECTION DURING COVID19. Section 623 ( a ) ( 1 ) of the Fair Credit Reporting Act ( 15 U.S.C. 1681s2 ( a ) ( 1 ) ) is amended by adding at the end the following : ( F ) REPORTING INFORMATION DURING COVID19 PAN- DEMIC . ( i ) DEFINITIONS.In this subsection : ( I ) ACCOMMODATION.The term accommoda- tion includes an agreement to defer 1 or more payments", and the single most common underlying issue is "forbear any delinquent amounts".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating if a furnisher makes an accommodation with respect to 1 or more payments on a credit obligation or account of a consumer: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
if a furnisher makes an accommodation with respect to 1 or more payments on a credit obligation or account of a consumer has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
if a furnisher makes an accommodation with respect to 1 or more payments on a credit obligation or account of a consumer has a 0% timely response rate to CFPB complaints.
The most common issue reported against if a furnisher makes an accommodation with respect to 1 or more payments on a credit obligation or account of a consumer is "forbear any delinquent amounts" in the "I checked my credit report and noticed multiple billing errors under 15 U.S Code 1666 ( b ) billing error -- - ( 4 ) The creditors failure to reflect properly on a statement a payment made by the obligor or a credit issued to the obligor. ( 5 ) A computation error or similar error of the accounting nature of the creditor on a statement. The creditor didnt notify me 21 days before with a statement so there should be no late payments on these accounts. I demand to see hard solid proof from the creditor bank account that I didnt pay and was marked late because this is clearly a billing error. The items below should all be updated to paid as agreed on my consumer report. SEC. 4021. CREDIT PROTECTION DURING COVID19. Section 623 ( a ) ( 1 ) of the Fair Credit Reporting Act ( 15 U.S.C. 1681s2 ( a ) ( 1 ) ) is amended by adding at the end the following : ( F ) REPORTING INFORMATION DURING COVID19 PAN- DEMIC . ( i ) DEFINITIONS.In this subsection : ( I ) ACCOMMODATION.The term accommoda- tion includes an agreement to defer 1 or more payments" product category.
Read our methodology — how this data is sourced, computed, and verified.