Total complaints
1
Filed since If a
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows if a loan modification is denied because of a 'net present value ' calculation's complaint history from CFPB public records. 1 consumers have filed complaints since If a. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since If a
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How if a loan modification is denied because of a 'net present value ' calculation's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| then the servicer shall state in the notice sent to the borrower pursuant to 12 C.F.R. 1024-41 ( c ) [ t ] he specific reasons for the servicer 's determination for each such trial or permanent loan modification option [. ] '' Id. at THE DENIAL OF MY APPLICATION WAS IMPROPER AS SPS FAILED TO COMPLY WITH 12 C.F.R. 1024-41 ( d ) Pursuant to 12 C.F.R 1024-41 ( d ) if the servicer denies the homeowner a loan modification | 1 |
| State | Complaints |
|---|---|
| the servicer must provide the borrower with the inputs used in the calculation. '' In its letter | 1 |
| Issue | Complaints |
|---|---|
| Official Bureau Interpretations | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
if a loan modification is denied because of a 'net present value ' calculation has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to If a, and the most recent logged activity is If a borro, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, if a loan modification is denied because of a 'net present value ' calculation reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "then the servicer shall state in the notice sent to the borrower pursuant to 12 C.F.R. 1024-41 ( c ) [ t ] he specific reasons for the servicer 's determination for each such trial or permanent loan modification option [. ] '' Id. at THE DENIAL OF MY APPLICATION WAS IMPROPER AS SPS FAILED TO COMPLY WITH 12 C.F.R. 1024-41 ( d ) Pursuant to 12 C.F.R 1024-41 ( d ) if the servicer denies the homeowner a loan modification", and the single most common underlying issue is "Official Bureau Interpretations".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating if a loan modification is denied because of a 'net present value ' calculation: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
if a loan modification is denied because of a 'net present value ' calculation has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
if a loan modification is denied because of a 'net present value ' calculation has a 0% timely response rate to CFPB complaints.
The most common issue reported against if a loan modification is denied because of a 'net present value ' calculation is "Official Bureau Interpretations" in the "then the servicer shall state in the notice sent to the borrower pursuant to 12 C.F.R. 1024-41 ( c ) [ t ] he specific reasons for the servicer 's determination for each such trial or permanent loan modification option [. ] '' Id. at THE DENIAL OF MY APPLICATION WAS IMPROPER AS SPS FAILED TO COMPLY WITH 12 C.F.R. 1024-41 ( d ) Pursuant to 12 C.F.R 1024-41 ( d ) if the servicer denies the homeowner a loan modification" product category.
Read our methodology — how this data is sourced, computed, and verified.